IS Global Delivery Manager (Workplace, network & Service desk) ABB Robotics

IS Global Delivery Manager (Workplace, network & Service desk) ABB Robotics at ABB

Are you ready to lead the transformation of workplace technology across a global enterprise? Join us in shaping the future of digital employee experience for over 7500 users in 50 countries. As IS Global End User Workplace Lead, you will drive innovation, security, and service excellence across our Robotics business, ensuring seamless collaboration and productivity worldwide.

The position is global. The preferred locations are Poland, India, Spain, Italy, Sweden and China.

Your Responsibilities

• Lead the transformation of end-user experience through modern workplace technologies
• Oversee lifecycle management of all end-user devices including laptops, mobile phones, peripherals, and telephony
• Supervise identity and access management services and ensure seamless integration with HR and IT platforms
• Implement remote support, self-service portals, and automation to enhance user satisfaction
• Manage vendor relationships and act as the primary contact for workplace services across business units

You will also be responsible for ensuring secure OS deployment, patching, and software distribution, as well as managing endpoint protection in collaboration with Information Security. You will monitor service performance, coordinate cross-functional delivery, and provide executive-level reporting on strategic initiatives. With a global scope and major business impact, this role requires strategic vision, technical expertise, and strong leadership.

Your Background

• More than 10 years of leadership experience in workplace technology and endpoint management
• Deep expertise in Microsoft Power Platform, Intune, SCCM, Autopilot, and M365
• Strong understanding of identity and access management principles and system integration
• Proven ability to lead cross-functional teams and drive strategic initiatives
• Excellent communication skills across technical and non-technical audiences

Exciting Career Opportunity in Robotics

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB’s Robotics business, a leading global robotics company. We’re entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

What’s in it for you?

At ABB Robotics, you’ll be part of a global leader in automation and innovation. We offer a dynamic and inclusive environment where your ideas and leadership make a real impact. You’ll work with cutting-edge technologies, visionary teams, and have the opportunity to shape the future of robotics on a global scale. We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

Our benefits? Competitive, comprehensive, and crafted with you in mind.

Last day to apply is November 2.

Wir schätzen Menschen mit unterschiedlichem persönlichem Hintergrund. Könnte das hier Teil Ihrer Geschichte werden? Bewerben Sie sich noch heute oder besuchen Sie www.abb.com, um mehr über uns zu erfahren und sich über die Wirkung, die unsere Industrielösungen auf der ganzen Welt haben, zu informieren.

JR00013601

Seniority level

• Director

Employment type

• Full-time

Job function

• Project Management and Information Technology
• Industries: Automation Machinery Manufacturing

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