Technical Delivery Manager – Commerce Core (m/f/d)

Technical Delivery Manager – Commerce Core (m/f/d)

Shopware is a leading open commerce platform for ambitious companies in digital commerce. With an API-first approach, maximum flexibility, and a strong community, we create future-oriented e-commerce solutions. Our 450 employees across Europe share a passion for innovation, openness, and team spirit. Our Commerce Core teams are the beating heart of Shopware: They build the features, frameworks, and APIs that power thousands of shops around the world. We’re now looking for a Technical Delivery Manager (m/f/d) to join this journey and help us keep delivery predictable, efficient, and joyful. You’ll work closely with Product, QA, and Developer Relations to transform complex ideas into reliable, high-quality releases that make a real difference for developers and merchants alike. If you love solving complex delivery challenges, thrive in cross-functional collaboration, and have a passion for release management, this role is for you. This position can be filled on-site, hybrid, or full-remote within Germany or specific European countries where we are registered. Your work location will be agreed upon in advance and forms the basis of your employment contract.

Responsibilities

• You take ownership of the operational delivery of the Commerce Core roadmap and ensure that releases are predictable, stable, and of high quality.
• You maintain a clear three-month execution roadmap that balances new features, maintenance, and technical debt.
• Together with Product Managers and Engineering Leads, you translate complex technical work into actionable plans.
• You coordinate both major and minor releases — from security updates and patches to QA readiness and release communication.
• Delivery metrics such as PR throughput, issue cycle time, and release health are continuously monitored, and potential risks are surfaced early to Engineering Leadership.
• You contribute to improving our processes by refining and automating GitHub workflows, including milestones, labels, and CI/CD pipelines.
• In backlog and bug review sessions, you help ensure that priorities are clear and focus remains on the most impactful work.
• You foster a culture of reliability, openness, and continuous improvement where feedback drives meaningful change.

Qualifications

• You have at least four years of professional experience in a technical role such as Software Engineer, QA Engineer, or DevOps Engineer.
• You bring experience in release management, release engineering, or CI/CD automation.
• Working with GitHub, GitHub Actions, and modern version control workflows is second nature to you.
• You know how to collaborate effectively with multiple stakeholders across engineering, QA, and product.
• Clear, empathetic, and proactive communication — especially in complex situations — is one of your key strengths.
• You work in a structured and organized way and have a strong sense of ownership and accountability.
• You have excellent English skills and are comfortable using them daily (German is not required).
• Experience in open-source ecosystems, coordinating large-scale releases or product migrations, and a genuine commitment to inclusive teamwork and a respectful, empowering work culture complete your profile perfectly.

What we offer

• Company Culture: Open culture with flat hierarchies, where individual initiative is encouraged.
• Employment Contracts: Permanent positions that offer long-term security.
• Flexibility: Flexible working hours and options for mobile work and full-remote contracts.
• Equipment: Freedom to choose your preferred work hardware.
• Onboarding: Well-structured onboarding with support from a personal "buddy."
• Work Environment: An inspiring environment with dedicated colleagues and a dynamic community.
• Development Opportunities: Diverse opportunities for personal growth and development.
• Additional Benefits: Attractive perks such as company pension plans, health programs, and regular team events.
• and much more!

You can get a detailed insight on our career page.

Your personal contact for this position is Josephine Scheffler and is happy to answer any questions you may have!

Protecting your personal data is a top priority for us. You can find our applicant information here.