We are looking for you as Head of Global Application Management (f/m/d) for DB Schenker AG in Essen.
Your tasks:
You align the processes of application operations and support with the IT strategy imposed by GOIS
Ensuring that the infrastructure landscape meets the business objectives set by GOIS is part of your role
Using collaborative tools, you streamline support structures, reduce bottlenecks, and shorten response times
You ensure adherence to governance and compliance rules
Improving communication between IT, BU/FU, and stakeholders is one of your responsibilities
Promoting a culture of transparency and collaboration to ensure alignment and mutual understanding between IT units is key
Implementing standardized quality checks to ensure applications meet requirements is part of your duties
You establish harmonized monitoring and reporting mechanisms for the compliance of applications with operations and support standards
Working on optimizing IT spend related to applications and increasing global cost transparency is within your scope
You steer and implement standard processes and principles in the area of application Management and coordinate all application management resources to ensure the implementation and execution of standard processes is your responsibility
Acting as an interface between HO and all national and regional IT units concerning application management is part of your role
Leading the improvement of application management activities is one of your tasks
You act as the central escalation instance for overarching issues in application management, such as process-related topics in the collaboration between IT&D units
Training staff in application management principles, processes, and procedures is part of your duties