IS Global Infra Operations Lead ABB Robotics

IS Global Infra Operations Lead ABB Robotics

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Diese Position Berichtet An IS Manager

Bei ABB unterstützen wir Industrien dabei, effizienter und nachhaltiger zu werden. Fortschritt ist bei uns keine Option, sondern selbstverständlich – für Sie, Ihr Team und die Welt. Als globaler Marktführer bieten wir Ihnen alles, was Sie brauchen, um diesen Wandel voranzutreiben. Der Weg dorthin ist nicht immer einfach – denn echtes Wachstum erfordert Mut. Aber bei ABB gehen Sie ihn nicht allein. Run what runs the world.

Take the lead in shaping the future of infrastructure operations across a global robotics enterprise. As IS Global Infra Operations Lead, you will be responsible for delivering secure, scalable, and high‑performing IT services across cloud, network, and core infrastructure. This is a business‑critical role with global impact, supporting 7,500 employees across 50 countries and 150 sites.

The position is global and the preferred locations are Poland, India, Spain, Italy, Sweden and China.

Your Responsibilities

• Define and execute the global infrastructure operations strategy spanning cloud, networking, and on‑prem environments, ensuring scalability and resilience.
• Lead and develop high‑performing Cloud Ops, Network, and Service Desk teams, driving operational excellence across global locations and time zones.
• Own SLAs, KPIs, and service quality for all infrastructure services, ensuring consistent performance, compliance, and audit readiness.
• Govern core ITIL processes (Incident, Problem, Change, Request, Service Level, CMDB) and drive automation to optimize service delivery and efficiency.
• Manage vendor and stakeholder relationships, oversee service desk operations, and provide executive‑level reporting on service health and strategic initiatives.

Your Background

• More than 10 years of leadership experience in IT infrastructure and operations
• Proven track record managing large‑scale service delivery teams
• Strong knowledge of ITIL, ITSM platforms, and vendor ecosystems
• Excellent leadership, communication, and strategic planning skills
• Experience navigating complex vendor relationships and global service environments.

Join us and help deliver the digital foundation that powers ABB Robotics worldwide.

Last day to apply is November 2.

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