Senior Payments Manager (all genders)

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BESTSECRET is the leading European online destination for premium and luxury off-price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high-end shopping experience. BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand equity protection. The unique business model is based on its closed character with an invitation-only customer membership and strong relationships with brand partners and customers, combined with a tech-focused mindset. BESTSECRET has a strong track record of profitable growth over many years. It generated preliminary revenues of approx. EUR 1,415 million in 2024 and employs around 2,300 people from over 90 nations. The Group draws on a heritage of 100 years in the textile and fashion industry and today is owned by Permira Funds and the founding families Schustermann and Borenstein.

We’re looking for an experienced Senior Payments Manager to join our team. In this role, you will own and drive key revenue and cost optimization initiatives while working closely with payment providers, finance, tech, and commercial teams across the business. You will play a central role in shaping our payment strategy, ensuring scalability, security, and customer satisfaction. This is a high-impact position within an ambitious Payments Team that combines a data-driven mindset with a hands-on approach.

Responsibilities

• Manage and optimize performance across major payment methods, such as Pay Later solutions, Cards, PayPal, and local solutions.
• Lead relationships with key payment providers to ensure competitive pricing, operational efficiency, and best-in-class service.
• Identify and deliver cost-saving opportunities through innovative payment solutions.
• Partner with our Tech Teams on the execution of joint projects, such as the integration of new payment methods and compliance solutions.
• Stay ahead of regulatory changes and industry trends to ensure compliance and leverage new opportunities.

Qualifications

• 5+ years of experience in a Payments function within an E-Commerce business (experience in the Fashion industry is a strong plus).
• Strategic thinker with a highly efficient and structured working style, and strong prioritization skills.
• Solid understanding of Payments-related functions such as Finance, Fraud & Risk, and Tech.
• Fluent in English (German is an advantage).
• Bachelor in Business, Finance, or similar.

At BESTSECRET, diversity isn’t just a trend – it’s our professional philosophy. We are dedicated to cultivating an inclusive workplace where everyone's unique talents and backgrounds are celebrated. Applicants from all backgrounds, experiences and perspectives are welcome to join us in our mission towards a more vibrant and inclusive future.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Retail Apparel and Fashion

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