Lead Designer UI/UX

About Userlane

Userlane is a market‑leading Digital Adoption Platform that empowers organizations to understand & improve the value of their technology investments. Working with some of the world's most recognizable enterprises, we identify & eliminate adoption barriers & produce a more engaging & productive software experience for employees.

About the Role

We’re looking for a Lead Designer who will combine hands‑on design excellence with leadership impact. As a player‑coach you’ll spend part of your time as an individual contributor (IC) and part leading & coaching our design team. Depending on your craft, the IC element of the role can focus on either UI or UX design.

What You’ll Do

• Design Leadership: Champion a strong design vision that supports our product strategy & brand identity; ensure design coherence across the entire product portfolio; coach, mentor & inspire our UX & UI designers to grow their skills & confidence; foster a culture of creativity, experimentation & customer empathy; lead initiatives to evolve our Design System & introduce modern AI design tooling that improves quality & efficiency.
• Individual Contributor – UI focus: Collaborate across squads to craft stunning, delivery‑ready UIs that seamlessly blend in with our brand’s visual identity, making our software simple & delightful to use; play an active role in the evolution of our Design System; create, maintain, & document components and UI guidelines, helping bring order to component libraries & guide best practices; work with Product Designers to elevate our product’s aesthetics through inspiring concepts and insightful feedback.
• Individual Contributor – UX focus: Collaborate with your squad (product manager & engineers) to uncover customer needs, test ideas & deliver elegant, usable solutions; participate in the end‑to‑end design process from discovery & ideation to delivery & implementation; use research insights & data to validate design decisions & continuously improve the user experience; for bonus points, give life to our stories with micro‑animations & illustrations.

Your Profile

• 7+ years of design experience, including 2+ years mentoring/managing designers.
• Expertise in either UI or UX design, with strong fundamentals in the other.
• Proven ability to balance leadership responsibilities with hands‑on design work.
• Experience in modern SaaS product environments (B2B is a strong plus).
• Strong proficiency in Figma, experience working with design systems & a good grasp of usability & accessibility principles.
• Strong collaboration skills with experience in cross‑functional settings.
• Fluent in English & a confident communicator who can explain design choices with ease.

What’s In It For You

• Team & culture: A high‑performance culture with great leadership & a fun, engaged, motivated & diverse team with people from over 20 countries.
• Market: Userlane is a global leader in the rapidly growing Digital Adoption industry. You’ll have the opportunity to shape the future of a product used by global enterprises.
• Growth: We take you & your development seriously. You can expect weekly 121s, personal development plans & dedicated training budget as well as the opportunity to develop into Head of Design as the company grows.
• Benefits: We offer flexible benefits related to savings & security, health & well‑being & lifestyle & leisure.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.