Senior Account Manager (m/f/d)

As a Senior Account Manager (m/f/d), you’ll take responsibility for our most strategically important clients, further develop existing relationships and bring new partnerships into play. You’ll help shape our sales strategy and continue to build our account and partner management across the group.
In this role, you’ll work closely with our executive team, contribute your own ideas and actively shape how we collaborate with clients and partners. You’ll have a high degree of autonomy and responsibility – and a dynamic, growth-driven environment that gives you the freedom to put your ideas into action and make a real impact.

• Develop client relationships: You’ll manage key accounts, identify new topics early on, and deepen collaboration through workshops, new service elements or joint projects
• Expand partnerships: You’ll identify potential partners, initiate new collaborations and embed them meaningfully into our sales strategy
• Communicate as equals: You’ll talk directly with specialists and decision-makers, understand how they’re structured and work with them to define concrete next steps – no detours
• Find solutions when things get tough: In critical situations, you stay calm, bring clarity and work with clients and teams to develop sustainable solutions
• Strengthen team and structure: You’ll support project teams in working effectively with clients and ensure, together with project management, that strategic and operational responsibilities are clearly separated

What you bring along

• Several years of experience in account management with complex customer structures and products or services that require explanation, ideally in the software industry
• Proven success in developing existing customers and building partner relationships
• Confident appearance at C-level and the ability to link strategic topics with operational customer needs
• Experience in managing escalations and coaching internal teams in the area of sales enablement
• Strong communication skills, high level of initiative and a good feel for people and business potential
• Ideally experience with event and networking formats in a B2B environment
• Business fluent in written and spoken German and English

What we offer

• Your life, your plan: Flexible and self-organized work in an agile corporate culture without hierarchical levels. Remote or in the office.
• Attractive additional benefits such as job bike, discounted Deutschland-Ticket (Public Transportation), sabbatical, working abroad, company pension plan, comprehensive health package for your mental and physical health (OpenUp, EGYM Wellpass)
• Efficiency meets comfort: Relaxed, customizable work environment with state-of-the-art hardware and software
• No standing still: 2.000€ personal training budget and AOE Academy
• Together as a team, we do it all: summer party, team events, after work, sports activities such as yoga, soccer, volleyball
• Coolest office in Wiesbaden: Right in the city center, free parking, Thai massage, own chef, play area (foosball, table tennis, billiards), fruit, snacks, drinks

TALENTS. ENABLING. TECH.

We – round about 200 tech enthusiasts from the heart of Wiesbaden – assist our clients, whether they're global players or start-ups, on their digital journey. From software development to consulting: As a leading agile software service provider, we shape the world with the latest technology. With agile, non-hierarchical teams and most wanted tech stack, we crack complex challenges. At our core is a productive and fulfilling work experience. To achieve this, we create an environment for everyone where growth, fun, and learning come first. Whether remote or in the office – your life, your plan. You know what works best for you and your team.

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We believe that the bases for innovative, high-quality solutions are open, trusting interaction, individual responsibility, and cooperation at eye level. That’s why we want to make sure that our employees feel at ease so they can develop and deploy their talents as well as possible. This is also evidenced by our employer awards. For example, as the Top Employer of Hesse , ranked 1st as the most family-friendly employer in the internet category, 1st place in the Chip Top IT Employer Study in the software category, and our annual Top Company Awards at kununu.