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About Us
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer opportunities across health, education, and entertainment industries. Our teams drive the future of consumer-led products. Learn more at: https://rubylabs.com/about-us/
About The Role
As Head of User Acquisition, you will lead a high-performance department delivering UA-as-a-Service to our product teams. You will centralize operations, drive efficiencies, and establish a unified strategy across paid traffic channels. You will mentor a team of UA Managers across our portfolio, acting as a strategic bridge between product, creative, and analytics. This is a leadership role suited for someone who thrives on scale, complexity, and data-driven execution.
Key Responsibilities
- Build and lead the centralized User Acquisition Department for multiple subscription products
- Define and own the overall UA strategy across platforms (Meta, TikTok, Google, Snapchat, Pinterest, etc.)
- Develop processes, SOPs, testing frameworks, and reporting systems
- Design UA OKRs/KPIs for success at department and individual levels
- Manage and mentor UA Managers embedded in different product teams
- Lead hiring, onboarding, training, and performance processes
- Foster a culture of performance, collaboration, and growth
- Oversee large-scale budgets, ensuring efficient CAC and positive ROAS
- Develop growth plans based on LTV:CAC, retention, onboarding, and ARPU
- Partner with data science for analytics and attribution models
- Own testing roadmap: A/B tests, geo-expansion, channel scaling, creative iteration
- Collaborate with product Directors to align UA strategies with business goals
- Work with creative leads on ad production using data-driven briefs
- Manage vendor relationships with advertising platforms, agencies, and tools
Qualifications
- 7+ years in performance marketing, with 3+ years in senior leadership overseeing UA at scale
- Experience with subscription-based D2C products across multiple verticals
- Proven track record managing multi-million dollar monthly paid budgets
- Strong leadership with experience managing 5–7 UA professionals
- Deep platform knowledge: Meta, TikTok, Google, Pinterest, Snapchat, etc.
- Experience building and scaling teams, setting KPIs, and leading centrally
- Strong analytical skills; proficiency in Tableau, Google Analytics, Excel, SQL
- High-energy, results-driven, and comfortable in a fast-paced environment
- Hands-on leadership style, fully engaged and accountable
- High standards with a focus on excellence and rapid iteration
- Management skills: hiring, coaching, developing talent, accountability
- Profit-focused mindset, understanding UA as a growth engine
Location
Ruby Labs operates within CET (Central European Time). Applicants from any country are welcome if within ±4 hours of CET for collaboration purposes.
Benefits
Our perks include:
- Remote Work Environment
- Unlimited PTO
- Paid National Holidays
- Company-provided MacBook
- Flexible Independent Contractor Agreement with benefits and autonomy. Details: Link
Join us for growth and impact!
Interview Process
After applying, expect a review in 3-5 days. Potential steps include:
- Recruiter Screening (40 min)
- Technical Interview (60 min)
- Final Interview (60 min)
Life at Ruby Labs
We foster a diverse, innovative community committed to excellence. We are an equal-opportunity employer and value diversity. Join us to shape the future of technology across industries.