Head Cluster Tech Director Germany (m/f/d) Job Details | MediaMarktSaturn Retail Group

Responsibilities

• Development and implementation of the IT operational plan for the respective cluster, ensuring alignment with the overarching IT and business strategy of MediaMarktSaturn Retail Group
• Management of the cluster’s IT operational (Opex) and capital (Capex) budgets, with a focus on increasing efficiency and maximizing the value of technology investments
• Functioning as the primary technology consultant and partner (m/f/d) to regional and MSD Board members
• Oversight of the entire IT infrastructure lifecycle in the stores, from implementation and maintenance to upgrades and decommissioning
• Serving as the highest point of technical escalation for complex operational issues
• Coordination with central IT, business departments, and external partners to ensure projects are delivered on time, within scope, and within budget
• Implementation and enforcement of all corporate IT security policies to protect sensitive customer, payment, and company data
• Ensuring full compliance of all stores within the cluster with legal and industry regulations, particularly GDPR and PCI-DSS
• Ensuring the high availability and performance of all critical in-store technologies, including Point of Sale (POS) systems, store GMS, network infrastructure (WLAN/LAN), digital signage, inventory management systems, and staff devices
• Promotion of a proactive and customer-centric service culture within the IT team
• Leading the design and creation of a unified IT team across all MSD subsidiaries, including contact centers, warehouse locations, and competence centers, in order to establish the MSD IT team as the group standard

Your Profile

• Bachelor's degree in Information Technology, Business Informatics, or a related field; or a comparable qualification based on professional experience
• Significant experience in IT, in a multi-site IT leadership role, preferably within the retail sector
• Strong project management skills and a proven record of leading complex technology rollouts in a retail environment
• In-depth knowledge of IT security best practices and compliance requirements (GDPR, PCI-DSS)
• Exceptional leadership and communication skills, with the ability to build strong relationships with both technical teams and non-technical business leaders
• Experience in an omnichannel retail environment, understanding the link between in-store and online technology
• Business fluency in both German and English is mandatory

About Us

The Cluster Tech Department Germany ensures that MediaMarktSaturn delivers innovative, secure, and customer-focused IT solutions for a seamless shopping experience in Germany through state-of-the-art technology and agile ways of working.

Additional Benefits

• Job Infos

Job Information

• Location: Ingolstadt
• Department: HQ - Others
• Entry level: Management Level
• Type of Employment: Full Time
• Working Hours: 37,5
• Persona: Job Requisition HQ Manager
• Recruiter: Sonja Nehlmeier
• Recruiter: Sonja Nehlmeier