VP of Quality & Operational Excellence

Employment; Doha; On-site; QAR 300,000 - 540,000; Full time

Job summary

QNB Group in Doha, Qatar seeks a Group Quality Control leader to oversee control standards across assets, trade finance, accounts, and loans operations. You will monitor projects, approve process enhancements, and drive continuous improvement in quality certifications within a multinational banking environment.

The role requires extensive experience in operations, audits, KYC/AML, and cross-functional leadership to ensure timely, accurate data and strong stakeholder collaboration.

Qualifications

• Bachelor's degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration or IT.
• Minimum 12 years of relevant experience, preferably within a highly rated international bank.
• Preferably experience in the audit and control.
• Knowledge of KYC and AML directives/rules and best practices.

Responsibilities

• Monitor KPIs including TAT, errors rate, and service level agreements for performance monitoring and quality measurement.
• Ensure compliance with regulatory requirements and risk management frameworks.
• Support International Branches and subsidiaries and maintain stakeholder relationships to achieve group goals.

Skills

Communicate in English and Arabic

Analytical thinking

Decision making ability

Education

Bachelor's degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology

Tools

MS Office

Bank applications

Job description

QNB Group in Doha, Qatar seeks a Group Quality Control leader to oversee control standards across assets, trade finance, accounts, and loans operations. You will monitor projects, approve process enhancements, and drive continuous improvement in quality certifications within a multinational banking environment.

The role requires extensive experience in operations, audits, KYC/AML, and cross-functional leadership to ensure timely, accurate data and strong stakeholder collaboration.