Transport Team Leader (Inflight Catering)

Qatar Airways Group; Doha; On-site; QAR 160,000 - 210,000; Full time

Job summary

Qatar Airways Group is seeking a Transport Team Leader in Doha. You will manage all VR investigations, daily rostering for the Transport department, and ensure on-time flight dispatch while adhering to safety standards.

You will collate KPI data and oversee equipment operator performance and ramp safety. The role requires a High School or Bachelor's degree with at least 2 years of related experience and strong English communication.

Qualifications

• High School or Bachelor's with 2 years' related experience.
• Excellent English communication (spoken and written).
• Experience with aircraft handover processes.
• Roster planning experience.
• Flexible in working hours and able to work under pressure.
• Attention to detail; knowledge of aircraft loading and catering vehicle loading.

Responsibilities

• Ensure on-time dispatching of flights according to airline specifications and safety standards.
• Conduct Voyage Report investigations within the Transport Department and manage daily rostering requirements.
• Oversee vehicle maintenance records and ensure ramp safety compliance.
• Monitor OTP data and produce the Monthly KPI reporting pack.
• Coordinate provisioning of equipment operators and drivers within Service Delivery.

Skills

English fluency

Aircraft handover

Roster planning

Flexibility under pressure

Attention to detail

Aircraft loading knowledge

Education

Bachelor's degree or higher

Job description

General Information

Ref #

234731

Location

Job family

Cargo & Airport Operations

• Closing Date: 2026-11-11

Description

As a transport team leader you will be responsible to conduct all Voyage Report (VR) investigations of the Transport department, and to organize all vacation and overtime daily requirements and reporting. Collates the Monthly KPI reporting pack. Reviews On Time Performance (OTP) data. Responsible for putting together overall roster of the Transport department under the guidance of the Duty Supervisors. Involved in rostering administration, Vehicle Maintenance management and records, Ramp Safety Training records. Responsible to deliver the Catering Services as per the Customer Specifications and in accordance with Safe Regulations set forth b the Air ort Authorities.

Accountabilities

• Ensures on-time dispatching of allocated flights as per the Airline Specifications/GLP & Food Safety Standard and as per the Airport Safety Regulations/Standard.
• Responsible for checking and safe guarding of issued Tablet/Radio/Personal Protective Equipment & ProbeGun.
• Conducts VR investigations for the Transport Department.
• Responsible for implementation of management instructions including aircraft delivery and handling, food safety, quality control and security.
• Responsible for loading and offloading of all flights including Complex, Ultra-Long Haul (ULH), VIP, Charters, Private and other ad hoc operations, as and when required.
• Ensures adherence to Ramp Safety and Marshalling of HL while performing duties Airside.
• Responsible to manage the allocation and performance of Equipment Operators and other drivers within Service Delivery department.
• Suggests Training programs for all new and existing staff and provides timely feedback.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualification

High School or Bachelor’s Degree Qualification with minimum 2 years of job-related experience.

Job Specific Skills:

Excellent Communication in English (spoken and written).

• Experience of all types of aircraft handover.
• Rostering experience.
• Flexible in working hours and ability to work under pressure.
• Attention to Detail.
• Knowledge to Aircraft loading, knowledge of catering vehicle loading and fleet management.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.