Traffic Manager

Experience; Qatar; On-site; QAR 120,000 - 180,000; Full time

Job summary

Experience is seeking a Traffic Manager to oversee the day-to-day operational flow of the Marketing & Communications department. You will connect Brand Managers, Shared Services, external agencies and stakeholders, ensuring on-time delivery and optimal use of resources across all campaigns.

You will own workflow management, capacity planning, project prioritisation, governance and performance reporting, directly managing the Marketing Specialist.

Qualifications

• Bachelor's degree in Marketing or related field.
• 5–8 years of experience in marketing operations or traffic management.
• Experience leading workflows across creative, digital, and production teams.
• Strong knowledge of integrated campaign delivery.
• Proficient with major project management platforms (Asana, Monday.com, Wrike, Jira).

Responsibilities

• Own end-to-end marketing workflow across brands and departments.
• Prioritize projects based on objectives and timelines.
• Allocate work across internal teams and external agencies.
• Maintain visibility of active projects and statuses.
• Develop department-wide resource plans and monitor workloads.
• Coordinate project kick-offs and dependencies.
• Establish marketing workflows and governance; ensure approvals.
• Provide regular status updates and performance reporting.
• Support continuous improvement with data-driven recommendations.

Skills

Workflow management

Resource planning

Capacity planning

Project coordination

Marketing operations

Stakeholder management

Analytics reporting

Education

Bachelor's degree in Marketing or related field

Tools

Asana

Monday.com

Wrike

Workfront

Jira

Job description

About the Role The Traffic Manager is responsible for overseeing the day-to-day operational flow of the Marketing & Communications department, ensuring work is properly planned, prioritised, assigned, and delivered on time. The role serves as the operational hub connecting Brand Managers, Shared Services teams, external agencies, and business stakeholders. It provides visibility across all ongoing work, manages competing priorities, and ensures marketing resources are allocated efficiently to maximise output and maintain quality. As Workflow Lead, this role owns: Department-wide workflow management Resource and capacity planning Project prioritisation and workload balancing Deadline management Cross-functional coordination Marketing governance and process compliance Reporting on operational performance and delivery The role directly manages the Marketing Specialist within the portfolio, with the expectation that the team may evolve as the portfolio and operating model mature. Key Responsibilities 1. Workflow & Traffic Management Own the end-to-end marketing workflow across all brands and departments. Receive, review, and validate incoming marketing requests to ensure briefs are complete before work begins. Prioritise projects based on business objectives and agreed timelines. Allocate work across internal teams and external agencies according to capacity, expertise, and deadlines. Maintain complete visibility of all active projects and their current status. 2. Resource Planning & Capacity Management Develop and maintain department-wide resource plans covering designers, copywriters, videographers, digital specialists, communications, and external agencies. Monitor workloads to ensure balanced resource allocation and prevent bottlenecks. Identify upcoming resource constraints and recommend solutions before delivery risks arise. Coordinate freelancer or agency support when additional production capacity is required. Ensure optimal utilization of internal resources while maintaining quality standards. 3. Project Coordination Facilitate project kick-offs and ensure all stakeholders understand timelines, responsibilities, and deliverables. Coordinate dependencies across multiple teams to keep projects progressing efficiently. Monitor project milestones and proactively escal 4. Marketing Operations & Governance Establish and enforce marketing workflows, operating procedures, and service level expectations. Ensure projects follow approved briefing, review, approval, and production processes. Continuously improve operational efficiency by identifying workflow improvements and eliminating unnecessary administrative effort. Support the implementation and adoption of marketing technology and project management tools. Maintain documentation of processes, templates, and operational standards. 5. Stakeholder Management Facilitate communication between internal teams and external agencies to ensure alignment. Provide regular updates on project status, timelines, and resource availability. Manage expectations regarding delivery schedules and competing priorities. Support Brand Managers in planning major campaigns, launches, and seasonal initiatives. 6. Performance Reporting Develop and maintain departmental workload and resource dashboards. Track project delivery performance, including turnaround times, on-time delivery, workload distribution, and resource utilisation. Identify recurring operational issues and recommend process improvements. Produce regular operational reports for departmental leadership. Support continuous improvement initiatives through data-driven recommendations.

Desired Candidate Profile

• Bachelor's degree in Marketing, Business Administration, Project Management, Communications, or a related field.
• 5 to 8 years of experience in marketing operations, traffic management or project management.
• Experience managing workflows across creative, digital, communications, and production teams.
• Strong understanding of integrated marketing campaign delivery.
• Experience using project management platforms such as Asana, Monday.com, Wrike, Workfront, Jira, or similar systems.
• Experience coordinating multiple stakeholders and managing competing priorities.