Telecom VAS Production & Automation Engineer

Confidential Company

Doha

On-site

QAR 180,000 - 300,000

Full time

8 days ago

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Job summary

Confidential Company is seeking a hands-on VAS Operations Support Engineer to manage telecom VAS platforms in production. You will monitor, troubleshoot, and coordinate with vendors and technical teams to ensure service availability.

The ideal candidate will have 3–5 years in Telecom VAS/Production Support, strong Linux/Unix and scripting skills, and experience with automation and incident management. On-call support may be required.

Qualifications

3–5 years of experience in Telecom VAS Application Operations/Production Support/O&M.
Strong hands‑on troubleshooting experience.
Good knowledge of Linux/Unix, SQL, TCP/IP, REST APIs, JSON, XML.
Experience with Python and/or Shell Bash scripting.
Exposure to SMSC/SMPP, Messaging, eSIM, Device Management, or similar VAS platforms.
Knowledge of HA/DR, Kubernetes, Cloud, DevOps, or AI/AIOps is an advantage.
Bachelor’s degree in Computer Science, IT, Computer/Telecom Engineering or equivalent.

Responsibilities

Monitor and support telecom VAS platforms and production services.
Troubleshoot application server, database, API, messaging, and connectivity issues.
Handle incident, problem, and change management activities.
Perform health checks, preventive maintenance, KPI alarm monitoring, and service verification.
Support HA/DR, backup, restore, and service availability activities.
Develop automation scripts using Python, Shell, Bash, SQL or REST APIs.
Work with vendors, NOC, IT, Network, Security, and other teams.
Maintain technical documentation, SOPs, MOPs, and troubleshooting guides.
Support after-hours on-call activities when required.