Telecom VAS Engineer

Confidential Company; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Confidential Company is seeking a hands-on VAS Operations Support Engineer to manage telecom VAS platforms in production. You will monitor, troubleshoot, and coordinate with vendors and technical teams to ensure service availability.

The ideal candidate will have 3–5 years in Telecom VAS/Production Support, strong Linux/Unix and scripting skills, and experience with automation and incident management. On-call support may be required.

Qualifications

• 3–5 years of experience in Telecom VAS Application Operations/Production Support/O&M.
• Strong hands‑on troubleshooting experience.
• Good knowledge of Linux/Unix, SQL, TCP/IP, REST APIs, JSON, XML.
• Experience with Python and/or Shell Bash scripting.
• Exposure to SMSC/SMPP, Messaging, eSIM, Device Management, or similar VAS platforms.
• Knowledge of HA/DR, Kubernetes, Cloud, DevOps, or AI/AIOps is an advantage.
• Bachelor’s degree in Computer Science, IT, Computer/Telecom Engineering or equivalent.

Responsibilities

• Monitor and support telecom VAS platforms and production services.
• Troubleshoot application server, database, API, messaging, and connectivity issues.
• Handle incident, problem, and change management activities.
• Perform health checks, preventive maintenance, KPI alarm monitoring, and service verification.
• Support HA/DR, backup, restore, and service availability activities.
• Develop automation scripts using Python, Shell, Bash, SQL or REST APIs.
• Work with vendors, NOC, IT, Network, Security, and other teams.
• Maintain technical documentation, SOPs, MOPs, and troubleshooting guides.
• Support after-hours on-call activities when required.

Skills

Telecom VAS

Application Operations

Production Support

O&M

Troubleshooting

Linux/Unix

SQL

TCP/IP

REST APIs

JSON

XML

Python

Shell scripting

SMPP

SMSC

Kubernetes

Cloud

DevOps

AI/AIOps

Tools

Python/Shell scripting

SMPP

SMSC

Kubernetes

Cloud

DevOps

AI/AIOps

Job description

Job Summary

We are looking for a VAS Operations Support Engineer to manage monitor maintain and troubleshoot telecom VAS platforms in a production environment The role involves incident resolution preventive maintenance service monitoring automation and coordination with vendors and technical teams.

Key Responsibilities

Monitor and support telecom VAS platforms and production services Troubleshoot application server database API messaging and connectivity issues Handle incident problem and change management activities Perform health checks preventive maintenance KPI alarm monitoring and service verification Support HA DR backup restore and service availability activities Develop automation scripts using Python Shell Bash SQL or REST APIs Work with vendors NOC IT Network Security and other technical teams Maintain technical documentation SOPs MOPs and troubleshooting guides Support after-hours on-call activities when required

Required Skills

Required Skills3 5 years of experience in Telecom VAS Application Operations Production Support O M Strong hands‑on troubleshooting experience Good knowledge of Linux Unix SQL TCP IP REST APIs JSON XML Experience with Python and or Shell Bash scripting Experience in monitoring and incident problem management Exposure to SMSC SMPP Messaging eSIM Device Management or VAS platforms is preferred Knowledge of HA DR Kubernetes Cloud DevOps or AI AIOps is an advantage Bachelor s degree in Computer Science IT Computer Telecom Engineering or equivalent Ideal CandidateA hands-on Telecom VAS Production Support Engineer with troubleshooting and operations experience who can work across multiple platforms and automate repetitive operational activities 3–5 years of experience in Telecom VAS / Production Support / O&M.Strong hands‑on experience in VAS platform operations, monitoring, and troubleshooting.Good knowledge of Linux/Unix, SQL, TCP/IP, REST APIs, and scripting.Experience with Python/Shell scripting and operational automation.Exposure to SMSC/SMPP, Messaging, eSIM, Device Management, or similar VAS platforms.Strong incident, problem, change management, and RCA experience.Good communication and coordination skills with NOC, IT, Network, Security, and vendors.Willingness to support on-call/after-hours production incidents.Exposure to Cloud, Kubernetes, DevOps, or AI/AIOps will be an advantage.

Ideal Candidate

Ideal CandidateA hands-on Telecom VAS Production Support Engineer with troubleshooting and operations experience who can work across multiple platforms and automate repetitive operational activities 3–5 years of experience in Telecom VAS / Production Support / O&M.Strong hands‑on experience in VAS platform operations, monitoring, and troubleshooting.Good knowledge of Linux/Unix, SQL, TCP/IP, REST APIs, and scripting.Experience with Python/Shell scripting and operational automation.Exposure to SMSC/SMPP, Messaging, eSIM, Device Management, or similar VAS platforms.Strong incident, problem, change management, and RCA experience.Good communication and coordination skills with NOC, IT, Network, Security, and vendors.Willingness to support on-call/after-hours production incidents.Exposure to Cloud, Kubernetes, DevOps, or AI/AIOps will be an advantage.