Steward Supervisor

Crew Life at Sea Ltd.; Doha; On-site; QAR 67,000 - 100,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking a capable supervisor to lead a steward team aboard, oversee scheduling, training, and performance evaluations, and ensure cleanliness and efficiency across all areas.

You will coordinate with departments to meet guest requests and maintain high hygiene standards, while mentoring new stewards and resolving guest concerns promptly. The role emphasises safety compliance, teamwork, and the ability to thrive in a fast-paced maritime environment, with opportunities to

Qualifications

• Minimum of 2 years of experience in a supervisory role in the hospitality industry.

Responsibilities

• Manage and supervise a team of stewards, including scheduling, training, and performance evaluations.
• Ensure that all areas are maintained in a clean and orderly manner.
• Monitor inventory levels and order necessary supplies to ensure efficient and cost-effective operations.
• Coordinate with other departments to ensure timely and efficient delivery of guest requests and special orders.
• Enforce company policies and procedures to maintain high standards of cleanliness and hygiene.
• Conduct regular inspections to ensure compliance with safety and sanitation regulations.
• Handle and resolve guest complaints and concerns in a timely and professional manner.
• Train and mentor new stewards, providing guidance and support to ensure their success in their role.
• Collaborate with other departments to plan and execute special events and activities on board

Skills

Leadership

Communication

Organizational skills

Time management

Safety regulations knowledge

English fluency

Flexibility

Job description

Key Responsibilities

• Manage and supervise a team of stewards, including scheduling, training, and performance evaluations
• Ensure that all areas are maintained in a clean and orderly manner
• Monitor inventory levels and order necessary supplies to ensure efficient and cost-effective operations
• Coordinate with other departments to ensure timely and efficient delivery of guest requests and special orders
• Enforce company policies and procedures to maintain high standards of cleanliness and hygiene
• Conduct regular inspections to ensure compliance with safety and sanitation regulations
• Handle and resolve guest complaints and concerns in a timely and professional manner
• Train and mentor new stewards, providing guidance and support to ensure their success in their role
• Collaborate with other departments to plan and execute special events and activities on board

Qualifications

• Minimum of 2 years of experience in a supervisory role in the hospitality industry
• Excellent leadership and communication skills
• Strong organizational and time-management abilities
• Knowledge of safety and sanitation regulations in the hospitality industry
• Ability to work in a fast-paced and dynamic environment
• Fluency in English, both written and verbal
• Flexibility to work long hours and weekends as needed