Spa Therapist

Chedi Hospitality; Doha; On-site; QAR 56,000 - 100,000; Full time

Job summary

The Chedi Katara is seeking a Spa Therapist to deliver high‑end spa treatments in a luxury setting on site in Doha. You will prepare treatment rooms, maintain hygiene standards, and promote wellness programs while ensuring accurate record keeping and guest satisfaction.

Applicants should hold international certification in massage/spa therapy or related fields, with at least two years of luxury spa experience and the ability to work flexible shifts, including weekends and holidays.

Qualifications

• Certification required in massage/spa/beauty/physical therapy or related field
• Minimum 2 years of experience in a luxury spa, wellness center, or hospitality environment
• Strong knowledge of spa treatments and guest care
• Excellent communication and interpersonal skills
• Professional appearance and grooming standards
• Ability to work flexible shifts, including weekends and public holidays

Responsibilities

• Deliver spa treatments and therapies per established standards and protocols
• Prepare, clean, and stock treatment rooms before and after each treatment
• Maintain hygiene, cleanliness, and presentation of spa facilities
• Complete treatment records and guest consultation forms accurately
• Promote spa services, treatments, retail products, and wellness programs
• Maintain and report on equipment and supply maintenance needs
• Support daily operations of Spa, Fitness Centre, Reception, and Retail areas
• Stay updated on industry trends, techniques, and product knowledge
• Deliver personalized, professional guest experiences and consultations
• Handle guest requests and concerns promptly and professionally
• Maintain accurate guest history records and treatment preferences
• Build relationships to encourage repeat visits
• Maintain accurate treatment records, appointment schedules, and operational documentation
• Follow departmental policies and SOPs; participate in meetings and training
• Assist with inventory control and stock management of supplies and products
• Follow hotel spa health, safety, hygiene, and emergency procedures
• Ensure equipment is used safely and maintained
• Support cost-control initiatives through prudent use of products and supplies
• Charge and record services accurately per hotel procedures
• Foster positive relationships across departments
• Support The Chedi Katara's values and service philosophy
• Maintain professional grooming and appearance standards
• Participate in training and cross-exposure opportunities
• Attend all required meetings and trainings
• Remain cross-trained in Spa operations and services
• Carry out any other reasonable duties as assigned by management

Skills

Communication skills

Interpersonal skills

Flexible shifts

Education

International certification in Massage Therapy / Spa Therapy / Beauty Therapy / Physical Therapy or related field

Job description

Job Qualifications

• International certification in Massage Therapy, Spa Therapy, Beauty Therapy, Physical Therapy, or a related field
• Minimum 2 years of experience in a luxury spa, wellness center, or hospitality environment
• Strong knowledge of spa treatments, wellness therapies, and guest care
• Excellent communication and interpersonal skills
• Professional appearance and grooming standards
• Ability to work flexible shifts, including weekends and public holidays

Key Responsibilities

Operational

• Deliver spa treatments and therapies in accordance with established standards and treatment protocols
• Ensure treatment rooms are prepared, clean, and fully stocked before and after each treatment
• Maintain the highest levels of hygiene, cleanliness, and presentation throughout the spa facilities
• Accurately complete treatment records and guest consultation forms
• Promote spa services, treatments, retail products, and wellness programs
• Ensure all equipment and supplies are maintained and reported when repairs or replacements are required
• Support the daily operation of the Spa, Fitness Centre, Reception, and Retail areas as required
• Stay up to date with industry trends, treatment techniques, and product knowledge

Guest Service

• Deliver personalized, professional, and memorable experiences to all guests
• Conduct guest consultations to understand individual needs and recommend suitable treatments
• Handle guest requests, inquiries, and concerns promptly and professionally
• Maintain accurate guest history records and treatment preferences
• Build strong relationships with guests and encourage repeat visits through exceptional service

Administration

• Maintain accurate treatment records, appointment schedules, and operational documentation
• Follow all departmental policies, procedures, and standard operating guidelines
• Participate in departmental meetings, training sessions, and briefings as required
• Assist with inventory control and stock management of treatment supplies and retail products

Health, Safety & Financial

• Follow all hotel and spa health, safety, hygiene, and emergency procedures
• Ensure equipment is used safely and maintained in good working condition
• Support cost control initiatives through proper use of products, equipment, and supplies
• Ensure services are charged and recorded accurately according to hotel procedures

People & Culture

• Foster positive working relationships with colleagues across all departments
• Support The Chedi Katara's Values, culture, and service philosophy
• Maintain professional grooming, conduct, and appearance standards at all times
• Participate in training, cross-exposure opportunities, and professional development activities

Other Duties

• Attend all required meetings and training sessions
• Remain cross-trained in relevant Spa operations and services
• Carry out any other reasonable duties and responsibilities as assigned by management