Soft Services Supervisor

Burjline Builders; Doha; On-site; QAR 67,000 - 134,000; Full time

Job summary

Burjline Builders in Doha, Qatar, is seeking a Soft Services Supervisor to oversee cleaning services across a large commercial facility. The role requires directing cleaning teams, maintaining quality and safety standards, and ensuring high customer satisfaction.

The successful candidate will supervise daily operations, allocate manpower, conduct inspections, train staff, and produce operational reports while upholding HSE policies and procedures.

Qualifications

• Minimum 5 years' supervisory experience within commercial cleaning or facilities management.
• Experience managing medium to large cleaning teams.
• Good knowledge of cleaning methods, chemicals and equipment.
• Strong leadership and communication skills.
• Ability to work under pressure.

Responsibilities

• Supervise daily cleaning operations and housekeeping staff.
• Allocate manpower and monitor attendance.
• Conduct routine inspections to ensure cleanliness standards are maintained.
• Ensure cleaning schedules are completed efficiently.
• Train and mentor cleaning personnel.
• Monitor cleaning materials, chemicals and equipment.
• Prepare daily, weekly and monthly operational reports.
• Ensure compliance with HSE policies and company procedures.
• Coordinate with management to resolve operational issues.

Skills

Supervisory experience

Leadership

Communication

Pressure handling

Job description

Job Overview

A leading facilities management organization is seeking an experienced Soft Services Supervisor to oversee the delivery of cleaning services across a large commercial facility. The successful candidate will lead cleaning teams, ensure compliance with quality and safety standards, and maintain high levels of customer satisfaction.

Key Responsibilities

• Supervise daily cleaning operations and housekeeping staff.
• Allocate manpower and monitor attendance.
• Conduct routine inspections to ensure cleanliness standards are maintained.
• Ensure cleaning schedules are completed efficiently.
• Train and mentor cleaning personnel.
• Monitor cleaning materials, chemicals and equipment.
• Prepare daily, weekly and monthly operational reports.
• Ensure compliance with HSE policies and company procedures.
• Coordinate with management to resolve operational issues.

Requirements

• Minimum 5 years' supervisory experience within commercial cleaning or facilities management.
• Experience managing medium to large cleaning teams.
• Good knowledge of cleaning methods, chemicals and equipment.
• Strong leadership and communication skills.
• Ability to work under pressure.

Preferred

• Knowledge of CAFM/FM systems.
• IOSH, NEBOSH or other HSE training.
• Valid Qatar Driving Licence.