Service Operations Leader — Growth, Impact & Development

Mowasalat Qatar; Doha; On-site; QAR 70,000 - 90,000; Full time

Benefits offered by this job

Opportunities for professional development

Dynamic and supportive work environment

Competitive benefits

Engaging work culture

Job summary

Mowasalat Qatar is seeking a Service Manager to join their team in Doha. The role includes overseeing daily operations of transportation services and ensuring customer satisfaction.

Candidates should have proven experience in service management, strong leadership skills, and the ability to adapt to a fast-paced environment. Benefits include opportunities for professional growth and contribution to Qatar’s National Vision 2030.

Qualifications

• Proven experience in a service management role.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Knowledge of transportation industry standards.
• Ability to adapt to changes and new challenges.

Responsibilities

• Oversee the daily operations of transportation services.
• Ensure customer satisfaction and address any service-related issues.
• Manage and develop a team of service professionals.
• Implement and maintain service quality standards.
• Monitor performance metrics and identify areas for improvement.
• Ensure adherence to safety regulations and company policies.

Skills

Leadership skills

Communication

Problem-solving

Team management

Adaptability

Job description

Mowasalat Qatar is seeking a Service Manager to join their team in Doha. The role includes overseeing daily operations of transportation services and ensuring customer satisfaction.

Candidates should have proven experience in service management, strong leadership skills, and the ability to adapt to a fast-paced environment. Benefits include opportunities for professional growth and contribution to Qatar’s National Vision 2030.