Service Manager

Mowasalat Qatar; Doha; On-site; QAR 70,000 - 90,000; Full time

Benefits offered by this job

Opportunities for professional development

Dynamic and supportive work environment

Competitive benefits

Engaging work culture

Job summary

Mowasalat Qatar is seeking a Service Manager to join their team in Doha. The role includes overseeing daily operations of transportation services and ensuring customer satisfaction.

Candidates should have proven experience in service management, strong leadership skills, and the ability to adapt to a fast-paced environment. Benefits include opportunities for professional growth and contribution to Qatar’s National Vision 2030.

Qualifications

• Proven experience in a service management role.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Knowledge of transportation industry standards.
• Ability to adapt to changes and new challenges.

Responsibilities

• Oversee the daily operations of transportation services.
• Ensure customer satisfaction and address any service-related issues.
• Manage and develop a team of service professionals.
• Implement and maintain service quality standards.
• Monitor performance metrics and identify areas for improvement.
• Ensure adherence to safety regulations and company policies.

Skills

Leadership skills

Communication

Problem-solving

Team management

Adaptability

Job description

Job Overview

Mowasalat Qatar is seeking a Service Manager to join their team in Doha, Qatar. This role involves providing leadership and direction for transportation services, ensuring operational efficiency and customer satisfaction.

Company Overview

Mowasalat, established in 2004, is Qatar's premier transportation service provider. With over 7000 staff, Mowasalat is committed to providing a fully integrated, state‑of‑the‑art ground transport network and is a key driver of Qatar’s National Vision 2030.

Quick Details

Salary Range: Market Competitive
Job Type: Full-time

Key Responsibilities

• Oversee the daily operations of transportation services.
• Ensure customer satisfaction and address any service‑related issues.
• Manage and develop a team of service professionals.
• Implement and maintain service quality standards.
• Monitor performance metrics and identify areas for improvement.
• Ensure adherence to safety regulations and company policies.

Requirements

• Proven experience in a service management role.
• Strong leadership and team management skills.
• Excellent communication and problem‑solving abilities.
• Ability to work in a fast‑paced environment.
• Knowledge of transportation industry standards.
• Ability to adapt to changes and new challenges.

Benefits

• Opportunities for professional development and career growth.
• Work in a dynamic and supportive work environment.
• Be part of a leading transportation service provider in Qatar.
• Access to competitive benefits.
• Contribute to the success of Qatar’s National Vision 2030.
• Engaging and inclusive work culture.