Doha Operations Supervisor — Customer Service Lead

JobCenter; Qatar; On-site; QAR 17,000 - 21,000; Full time

Job summary

JobCenter in Doha, Qatar is seeking a Supervisor to lead daily operations and oversee staff. The role focuses on maintaining safe, efficient service and meeting performance standards.

The ideal candidate will have strong communication and interpersonal skills, ability to multi-task, and attention to detail. A Bachelor's degree is preferred, and prior supervisory experience is welcome but not required.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multi-task and work with minimal supervision.
• Organized and detail oriented.
• Understanding of customer service principles.
• Supervisory experience preferred but not required.

Responsibilities

• Manage daily operations and ensure staff compliance with company policies and procedures
• Ensure customer satisfaction by providing excellent customer service
• Motivate staff to meet deadlines and ensure high performance standards
• Resolve any customer complaints or issues that arise promptly and professionally
• Monitor sales performance and identify areas of improvement or expansion opportunities
• Maintain records of staff attendance, activities, sales targets etc.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Attention to detail

Education

Bachelor's degree

Job description

JobCenter in Doha, Qatar is seeking a Supervisor to lead daily operations and oversee staff. The role focuses on maintaining safe, efficient service and meeting performance standards.

The ideal candidate will have strong communication and interpersonal skills, ability to multi-task, and attention to detail. A Bachelor's degree is preferred, and prior supervisory experience is welcome but not required.