Senior Warranty & Claims Specialist

Tanqeeb; Doha; On-site; QAR 437,000 - 604,000; Full time

Job summary

Tanqeeb is seeking an experienced Warranty & Claims Specialist to oversee warranty governance on large-scale oil and gas projects in Qatar. You will coordinate with contractors, review insurance claims and implement procedures to ensure timely settlements.

The role requires a Bachelor's in Engineering and 7+ years in engineering, project management or warranties, with at least 3 years in oil and gas. Strong English, MS Office skills, and stakeholder leadership are essential.

Qualifications

• Bachelor's degree in Engineering or equivalent.
• 7+ years experience in engineering, business development, project management, commercial negotiations and/or warranties.
• Oil & gas industry experience preferred.
• Knowledge of EPC/EPCm contracts and warranty obligations.
• Strong English communication and MS Office skills.

Responsibilities

• Represent Company with project contractors, vendors and suppliers to ensure warranty coverage is enforced.
• Review, prepare and complete assigned operational insurance claims to support fair and timely settlement.
• Develop, implement and maintain warranty procedures that capture contractual requirements and define clear governance and responsibilities.
• Provide specialist coordination across Operations Business Division and other Company functions to ensure warranty procedures and contractor interfaces are understood and consistently applied.
• Lead the timely transfer of warranty ownership, records and outstanding obligations from PMT to Operations before project-team demobilization.
• Conduct awareness sessions and provide specialist guidance to relevant departments on warranty processes, contractual notification requirements and claim governance.
• Review claim technical and contractual substantiation, notify contractors of defects or deficiencies, and protect Company remedy and recovery rights.
• Lead review of contractor Root Cause Failure Analysis, corrective action plans and execution proposals, ensuring compliance with Company requirements and timely resolution.
• Coordinate disputed claim resolution, back charges and recovery of Company expenditure with Contracts, Legal, Finance, PMT and technical stakeholders.
• Monitor claim performance, risks, ageing and recovery, and provide structured reporting and recommendations to the Head of Warranty & Insurance Claims.

Skills

Warranty management

Contract management

Stakeholder coordination

Root Cause Analysis

Analytical thinking

English proficiency

MS Excel

MS PowerPoint

Communication

Education

Bachelor's degree in Engineering or equivalent

Tools

Microsoft Office

Excel

PowerPoint

Job description

Tanqeeb is seeking an experienced Warranty & Claims Specialist to oversee warranty governance on large-scale oil and gas projects in Qatar. You will coordinate with contractors, review insurance claims and implement procedures to ensure timely settlements.

The role requires a Bachelor's in Engineering and 7+ years in engineering, project management or warranties, with at least 3 years in oil and gas. Strong English, MS Office skills, and stakeholder leadership are essential.