Senior Network Engineer — Aruba/HPE Diagnostics & Upgrades

Madre Integrated Engineering

Doha

On-site

QAR 200,000 - 360,000

Full time

14 days+

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Job summary

Madre Integrated Engineering is seeking a senior network engineer to provide advanced diagnostics across system, application, and infrastructure layers. You will own root-cause analysis and permanent fixes, manage OEM back-to-back cases, and coordinate firmware/software upgrades with manufacturers.

Required qualifications include Aruba ACMP/ACEP or Cisco CCNP, and 7+ years of hands-on experience. You will also mentor Level-2 staff, maintain documentation, and drive incident resolution within SLA.

Qualifications

7+ years hands-on experience with the system in a comparable environment.
Aruba ACMP/ACEP or Cisco CCNP certification required.
Strong diagnostic and root-cause analysis skills.
Documentation and mentoring abilities.
Advanced-incident resolution within SLA.

Responsibilities

Provide advanced diagnostics at system, application and infrastructure level.
Carry out root-cause analysis for major and recurring incidents and own the permanent fix.
Open and manage OEM back-to-back support cases under the same ticket and SLA clock.
Own configuration, firmware and software maintenance and coordinate manufacturer releases and upgrades.
Own the preventive-maintenance procedures and predictive monitoring for the system.
Maintain the design documents, SOPs and knowledge base; mentor and sign off Level-2 competence.
Provide technical assessment to the Change Advisory Board for changes to the system.
Own network design-level troubleshooting, firmware strategy, capacity and major change; lead Aruba/HPE back-to-back.