Senior Manager, Retail Recovery & NPL Strategy

QNB Group; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

QNB Group in Doha is seeking an experienced professional to manage the collection process for a portfolio of delinquent Retail customers. You will lead loan restructuring, collections, and collateral strategies, coordinating with customers, legal teams, authorities, and external debt collectors.

The role requires deep knowledge of compliance with AML/CTF, sanctions, and risk management; you will monitor NPL accounts, drive remediation, and achieve defined KPIs while maintaining confidentiality

Qualifications

• Bachelor’s degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration or IT.
• At least 8 years of relevant experience in Retail or Corporate risk in a bank or financial services or consultancy environment.

Responsibilities

• Manage collection process for delinquent Retail customers to reduce overdue exposure.
• Develop and implement loan restructuring, collection and collateral strategies.
• Coordinate with Legal, regulators, and external debt collection agencies; ensure compliance with policies.
• Monitor Retail NPL portfolio and drive remediation to meet KPIs.

Education

Bachelor’s degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology

Job description

QNB Group in Doha is seeking an experienced professional to manage the collection process for a portfolio of delinquent Retail customers. You will lead loan restructuring, collections, and collateral strategies, coordinating with customers, legal teams, authorities, and external debt collectors.

The role requires deep knowledge of compliance with AML/CTF, sanctions, and risk management; you will monitor NPL accounts, drive remediation, and achieve defined KPIs while maintaining confidentiality