Senior Digital Product Manager – Cargo & E-commerce

Qatar Airways; Qatar; On-site; QAR 223,200 - 312,480; Full time

Benefits offered by this job

Competitive tax-free salary

Comprehensive benefits package

Opportunities for professional development

Career growth within Qatar Airways Group

Job summary

Join Qatar Airways as a Digital Product Manager in Doha, where you will oversee the development and management of digital cargo systems. This role focuses on enhancing user experiences and driving digital innovation while managing processes to support the airline's global operations.

The ideal candidate should have a strong background in digital product management and must possess excellent leadership skills. A Bachelor's degree in a relevant field and a minimum of 6 years of experience are required.

This position offers competitive tax-free salary and comprehensive benefits, all while playing a key role in transforming the aviation sector's logistics.

Qualifications

• Minimum 6 years of experience in digital product management, technology implementation, or IT project leadership.
• Strong background in managing enterprise-grade digital platforms and customer experience tools.
• Experience with process optimization, digital transformation, and change management frameworks.
• Proficiency in project management methodologies such as Agile or Scrum.
• Excellent communication, stakeholder management, and leadership skills.
• Ability to manage multiple projects simultaneously and deliver results under tight timelines.
• Experience in aviation, logistics, or cargo technology will be an advantage.

Responsibilities

• Manage the full lifecycle of cargo digital systems and platforms, ensuring superior usability, reliability, and performance.
• Lead the cargo systems team to deliver innovative, high-quality customer experiences across web and mobile platforms.
• Develop and execute the digital product strategy aligned with business objectives and technology roadmap.
• Design development proposals informed by market trends, emerging technologies, and digital commerce best practices.
• Collaborate with cross-functional teams and external partners to ensure smooth integration and rollout of digital services.
• Oversee omni-channel initiatives, including web portals and mobile applications, to enhance customer accessibility.
• Implement process improvement and change management strategies to ensure seamless adoption of new digital solutions.
• Track digital performance metrics and analyze user data to guide improvements and report KPIs to senior management.
• Manage project timelines, budgets, and delivery milestones for multiple concurrent digital projects.
• Ensure all digital solutions comply with corporate governance, cybersecurity, and data integrity standards.

Skills

Digital product management and roadmap development

Agile project execution and stakeholder coordination

Process improvement and change management

Data-driven decision making and KPI analysis

User experience (UX) optimization

Cross-functional leadership and vendor management

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or Business Administration

Job description

Join Qatar Airways as a Digital Product Manager in Doha, where you will oversee the development and management of digital cargo systems. This role focuses on enhancing user experiences and driving digital innovation while managing processes to support the airline's global operations.

The ideal candidate should have a strong background in digital product management and must possess excellent leadership skills. A Bachelor's degree in a relevant field and a minimum of 6 years of experience are required.

This position offers competitive tax-free salary and comprehensive benefits, all while playing a key role in transforming the aviation sector's logistics.