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Four Seasons Hotels Qatar seeks a Senior Commercial Director to lead Sales, Marketing, Revenue Management, Reservations, Catering and PR across Doha and The Pearl-Qatar. You will align hotel and resort business plans with revenue-generating strategies and report to the General Manager as a member of the Hotel Planning Committee.
You will drive RevPAR, profitability and market share through strategic pricing, distribution and high-level partnerships, while delivering Four Seasons service
The Four Seasons Hotels Qatar are looking for a Senior Commercial Director who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. This is an exciting opportunity for an accomplished strategic and inspirational commercial leader to drive top-line results across Sales, Marketing, Revenue Management, Reservations, Catering and Public Relations. Reporting directly to the General Manager, the Senior Commercial Director is a member of the Hotel Planning Committee, actively participating in strategic and operational decision-making. This role leads all commercial functions for both Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl-Qatar with a clear focus on maximizing revenue, profitability and market share while delivering the exceptional service and brand standards synonymous with Four Seasons.
Lead, coach and develop a high-performing commercial team including Sales, Catering, Revenue Management, Reservations, Marketing and Public Relations. Foster a dynamic, collaborative and high-performance culture. Partner closely with the General Manager, Planning Committee, Third Party partners to align hotel and resort business plan with revenue-generating strategies. Build trust with internal and external stakeholders including Ownership and Corporate leadership. Represent the Four Seasons Qatar Hotels in commercial forums, travel as required and maintain strong relationships within the Four Seasons network and the broader luxury hospitality sector.
Provide strategic guidance in terms of Revenue and Distribution. Develop and implement robust pricing and revenue strategies to maximize RevPAR and overall profitability. Ensure alignment across sales channels and consistent performance across key KPIs. Drive revenue accountability across all departments.
Oversee key account management and provide support for strategic partnerships. Lead the development and execution of sales strategies to optimize group, transient and corporate segments. Approve sales travel budgets, review team performance and set ambitious but achievable goals. Ensure effective deployment of resources across both properties to maximize market opportunities.
Develop and execute an integrated Annual Marketing Plan that supports brand positioning and commercial goals. Direct all digital and traditional marketing activities including SEO, PPC, social media, content and campaign strategy. Ensure both Hotels maintain a compelling presence on Four Seasons platforms and across third-party channels. Monitor market trends and ensure both properties stay ahead of competitors in positioning, messaging and customer engagement.
Oversee the Public Relations strategy and initiatives with local agencies and corporate support. Champion a thoughtful and consistent brand voice across all channels. Lead the development of targeted campaigns and partnerships that drive awareness and preference in key feeder markets.