Senior Applications Analyst (FI/CO)

Qatarenergy; Qatar; On-site; QAR 70,000 - 110,000; Full time

Job summary

Qatarenergy is seeking an experienced IT specialist to support major business functions, maintain a robust applications environment, and ensure requests follow approved procedures. The role requires diagnosing issues, coordinating with stakeholders, and delivering timely resolutions to meet KPIs.

The ideal candidate has a Bachelor's in IT, 8+ years of IT experience, strong English communication, and proven project management skills, with familiarity in SAP, ITIL, and GRC frameworks.

Qualifications

• Bachelor's degree in computer science or related IT discipline.
• 8+ years of IT experience with knowledge of business processes in HR, Finance, Logistics, Basis, and GRC.
• Strong communication in English and proven project management skills.

Responsibilities

• Maintain applications support environment and ensure requests are handled per procedures.
• Investigate issues, analyze root causes, and coordinate with stakeholders.
• Monitor progress of requests, report KPI performance, and implement corrective actions.
• Specify data interfaces, security controls, and recovery procedures.
• Lead medium-scale IT projects and manage risks and schedules.

Skills

IT experience

Project management

IT security standards

SAP familiarity

English communication

GRC knowledge

Education

Bachelor's degree in computer science or related IT field

Tools

SAP

ITIL

GRC

Job description

Support major business functions and provide detailed and in-depth specialized IT technical expertise to maintain applications support environment and to check that all requests for support are dealt with according to agreed procedures Broad range of complex technical and or professional work activities and timely and efficient completion of complex non-routine work Timely resolution of any issues and ensuring operational and project KPIs are met Investigate operational issues problems and requests for support in coordination with colleagues and other stakeholders seeking effective solutions Analyze underlying issues and their root causes and identifies available options for resolution Address requests for support by means of making system modifications developing workarounds manipulating data reconfiguring systems changing operating procedures training users producing documentation or escalating requests to development team or software suppliers Monitor progress of requests for support and ensures users and other stakeholders are kept informed Take corrective action to avoid or minimize delays Perform moderately complex software modifications independently or works with colleagues on larger or more complex software Specify user interfaces including inputs reports validation and error correction procedures processing rules access security and audit controls recovery routines and contingency procedures Conduct routine configuration installation and reconfiguration of Business Applications Database Management Systems and related tools amp technologies Coordinate with colleagues and other stakeholders to specify data data objects and information flows that align with the needs of the business Define document and execute medium-scale projects actively participating in all phases of the project Identify assess and manage risks and issues which might impact on the success of the project Prepare and maintain realistic project schedules showing tasks and dependencies and quality plans and tracks all activities against them providing regular and accurate reports as appropriate Ensure compliance with information security policies and standards Assess configurations and security procedures for adherence to legal and regulatory requirements Ensure all work is carried out and documented in accordance with required standards policies and procedures

Qualifications

Bachelor s degree in any computer science, information technology, computer engineering, or information systems discipline.Knowledge and/or Experience8 years IT experience. Demonstrate business knowledge in area of specialization (HR, Logistics, Finance, Basis and GRC). Competent knowledge in core skill applications, tools, and techniques. Conversant with relevant IT national and international standards. Demonstrated comprehensive experience in project management. Demonstrates the ability to recognize enhancements that will add value to the Applications. Demonstrated experience in IT support environment. Knowledge of the business processes and concepts that are not covered in the standard SAP functionalities. Two cross functional knowledge in Finance, HR, Basis, GRC and Logistics. Experience and solid understanding of ITLT and IT security standards.

Technical and Business Skills

Ability to recommend Quality solutions to technical issues and conduct business requirements analysis and provide solutions that are consistent and accurate. Excellent written and spoken English. Ability to effectively communicate with end user. Strong project management skills. Advanced analytical problem-solving skills. Specialized technical expertise and broader IT knowledge. Compliance to risk, security, and continuity management principles.