Business Solutions Analyst

Al Abdulghani Motors; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Al Abdulghani Motors seeks a Business Solution Analyst to guide a team of specialists in delivering enterprise solutions (ERP, CRM, and other critical applications) aligned with the IT strategy.

The role involves leading design, configuration, implementation, integration, and support across the organization, collaborating with Solution Experts and the Management Manager to ensure timely project execution and proper integration with security standards.

Qualifications

• Bachelor's degree in a technical field.
• SAP S/4HANA and business domain expertise required.
• Experience in system development and maintenance.
• Experience in service management and ITIL.
• Knowledge of SDLC and Agile/DevOps practices.
• Strong focus on customer trust and business alignment.

Responsibilities

• Manage ITIL-based service and support activities per SLAs.
• Coordinate with software suppliers and change management for issue resolution and upcoming developments.
• Ensure compliance with IT policies and security standards; strengthen internal controls.
• Lead investigation and implementation of tactical and strategic IT solutions.
• Estimate and deliver projects with resourcing and timelines.
• Build repository of deliverables, documentation, and methodologies.
• Oversee design, development, and implementation of system solutions with proper integration and security alignment.

Skills

SAP S/4HANA

Business domain expertise

System development

Service management

SDLC

Agile/DevOps

Customer alignment

Education

Bachelor's Degree

Job description

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We are committed to fair and equitable employment practices. All qualified applicants will be considered for employment without discrimination.

Job Purpose

Business Solution Analyst is responsible for providing direction and guidance to support the team of specialists (Business Solution Experts) to support and deliver business solutions in their domains of expertise aligned with the IT strategy. The incumbent of the position is responsible for leading and overseeing the technical design, configuration, implementation, integration, and support of critical applications (ERP, CRM, other critical applications) for the entire organization.

He/she has to work closely with the Business Solution Management Manager and the Solution Experts to ensure the proper integration of multifunctional projects and the execution of the timely execution of the project portfolio.

Principal Accountabilities

• Manage the execution of systems' service and support activities following the ITIL methodology and aligned with the established Service Level Agreements (SLAs).
• Liaise with software suppliers and the change management team for problem resolution and to maintain awareness of forthcoming developments.
• Ensure compliance with IT policies, IT security standards, and strengthen internal controls by identifying and managing key risks in his/her respective solution domain.
• Manage the investigation and implementation of tactical and strategic solutions that would contribute to the improvement, efficiency, and enhancement of existing information systems.
• Estimate and deliver multiple projects' assignments and systems' change requests as per agreed resourcing and timelines with required quality levels.
• Build a repository of solution deliverables, process documentation, key developments, and methodologies to facilitate the system support, integrations, and the implementation of new systems' capabilities.
• Oversees the designing, development, and implementation of system solutions, ensuring the proper integration of critical components and the alignment with information security and infrastructure standards.

Required Qualifications

Education - Bachelor's Degree

Specialisation - Technical Consultant, SAP Functional Consultant, Domain Expert

Professional/Technical Certification -

• SAP S/4HANA & Business Domain Expertise
• System Development & Maintenance
• Service Management
• SDLC & Agile/DevOps
• Customer Trust & Business Alignment

We are committed to fair and equitable employment practices. All qualified applicants will be considered for employment without discrimination.