Senior Applications Analyst (FI/CO)

QatarEnergy LNG; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

QatarEnergy LNG is seeking an experienced IT professional to support major business functions, analyze requests, and implement system changes while ensuring security and compliance. You will collaborate with stakeholders to resolve issues, document solutions, and drive project activities across HR, Finance, Basis, GRC and Logistics.

Requirements include a Bachelor’s degree in a computer science/IT field and extensive IT experience, with strong English communication and problem-solving skills.

Qualifications

• Bachelor’s degree in computer science or IT is required.
• 8 years IT experience.
• Strong knowledge of core IT applications and standards.
• Experience in IT security standards.
• Cross-functional knowledge in Finance, HR, Basis, GRC, and Logistics.
• Excellent English communication.

Responsibilities

• Investigate operational issues, problems and requests for support with stakeholders; identify effective solutions.
• Execute system modifications, configurations, data workarounds, or escalations; document procedures.
• Monitor progress of requests and keep users informed; take corrective action to avoid delays.
• Perform moderately complex software modifications; define interfaces, inputs, reports and security controls.
• Conduct routine configuration, installation and reconfiguration of Business Applications, DBMS and related tools.
• Coordinate with stakeholders to specify data, objects and information flows for business needs.
• Define and execute medium-scale projects; identify risks and issues and manage them.
• Prepare and maintain realistic project schedules and quality plans; report progress.
• Ensure compliance with information security policies and standards.
• Ensure all work is documented per required standards and procedures.

Skills

IT experience

Communication

English

Problem solving

IT security

Cross-functional knowledge

Education

Bachelor's degree (CS/IT/ENG/IS)

Job description

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• Support major business functions and provide detailed and in-depth specialized IT technical expertise to maintain applications support environment and to check that all requests for support are dealt with according to agreed procedures.
• Broad range of complex technical and/or professional work activities and timely and efficient completion of complex, non-routine work.
• Timely resolution of any issues and ensuring operational and project KPIs are met.

Key Job Accountabilities - I

• Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions. Analyze underlying issues and their root causes and identifies available options for resolution.
• Address requests for support by means of making system modifications, developing workarounds, manipulating data, reconfiguring systems, changing operating procedures, training users, producing documentation, or escalating requests to development team or software suppliers.
• Monitor progress of requests for support and ensures users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays.
• Perform moderately complex software modifications independently or works with colleagues on larger or more complex software. Specify user interfaces, including inputs, reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures.
• Conduct routine configuration, installation and reconfiguration of Business Applications, Database Management Systems, and related tools & technologies.

Key Job Accountabilities - II

• Coordinate with colleagues and other stakeholders to specify data, data objects and information flows that align with the needs of the business.
• Define, document, and execute medium-scale projects, actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project.
• Prepare and maintain realistic project schedules (showing tasks and dependencies) and quality plans and tracks all activities against them, providing regular and accurate reports as appropriate.
• Ensure compliance with information security policies and standards. Assess configurations and security procedures for adherence to legal and regulatory requirements.
• Ensure all work is carried out and documented in accordance with required standards, policies, and procedures.

Qualifications

• Bachelor’s degree in any computer science, information technology, computer engineering, or information systems discipline.

Knowledge and/or Experience - I

• 8 years’ IT experience.
• Demonstrate business knowledge in area of specialization (HR, Logistics, Finance, Basis and GRC).
• Competent knowledge in core skill applications, tools, and techniques.
• Conversant with relevant IT national and international standards.
• Demonstrated comprehensive experience in project management.
• Demonstrates the ability to recognize enhancements that will add value to the Applications.
• Demonstrated experience in IT support environment.
• Knowledge of the business processes and concepts that are not covered in the standard SAP functionalities.
• Two cross functional knowledge in Finance, HR, Basis, GRC and Logistics.
• Experience and solid understanding of ITLT and IT security standards.

Technical and Business Skills - I

• Ability to recommend Quality solutions to technical issues and conduct business requirements analysis and provide solutions that are consistent and accurate.
• Excellent written and spoken English.
• Ability to effectively communicate with end user.
• Advanced analytical problem-solving skills.
• Specialized technical expertise and broader IT knowledge.
• Compliance to risk, security, and continuity management principles.