Sales Manager - Leisure Hospitality

Kempinski Hotels; Doha; On-site; QAR 220,000 - 320,000; Full time

Job summary

Kempinski Hotels in Doha is seeking a Sales Manager for Leisure & Hospitality to drive leisure revenue and market share. The role focuses on managing relationships with tour operators, OTAs, retailers, consortia, and tourism boards, developing strategic plans for occupancy in off-peak periods.

Ideal candidates will have 3–5 years in hotel sales within leisure, a luxury hospitality background, and a strong network of luxury travel contacts.

Qualifications

• 3–5 years of experience in hotel sales, specifically within the leisure segment.
• Experience in leisure market in the State of Qatar is a must; luxury hospitality background essential.
• Established network of luxury travel advisors, consortia, and international tour operators.
• Proficient with PMS (Opera), CRS, and CRM tools (e.g., Salesforce, Delphi).

Responsibilities

• Maintain and grow relationships with existing leisure accounts while prospecting new business opportunities globally and regionally.
• Negotiate annual wholesale and FIT contracts aligned with revenue management strategies.
• Monitor competitor strategies, market trends, and leisure travel patterns to identify niches.
• Represent the hotel at major international and domestic travel trade shows and conduct targeted sales missions.
• Collaborate with Revenue Management and Marketing to create enticing leisure packages and campaigns.
• Organize and host FAM trips for travel agents, wholesalers, and media to showcase the property.
• Track leisure account production, analyze ROI on marketing actions, and report forecasts to the Director of Sales & Marketing.

Skills

Leisure sales

Qatar market

Luxury hospitality

CRM tools

Multilingual

Travel willingness

Tools

Opera PMS

CRS

CRM (Salesforce/Delphi)

Job description

Sales Manager - Leisure Hospitality

Application Deadline: 30 September 2026

Department: Sales & Marketing

Employment Type: Permanent - Full Time

Location: Qatar - Doha

Description

EXPERIENCE IN LEISURE MARKET IN THE STATE OF QATAR IS A MUST
LUXURY HOSPITALITY BACKGROUND IS ESSENTIAL

The Leisure Sales Manager is responsible for driving room revenue and market share within the leisure travel segment. This includes managing relationships with Wholesale Tour Operators, Online Travel Agencies (OTAs), Retail Travel Agents, Consortia (e.g., Virtuoso, Amex Fine Hotels + Resorts), and Tourism Boards. The ideal candidate will develop and implement strategic sales plans to maximize occupancy and revenue, particularly during off-peak periods.

Key Responsibilities

• Account Management & Development: Maintain and grow relationships with existing leisure accounts while aggressively prospecting new business opportunities globally and regionally.
• Contracting & Negotiation: Negotiate annual wholesale and FIT (Free Independent Traveler) contracts, ensuring competitive pricing that aligns with the hotel’s revenue management strategies.
• Market Intelligence: Monitor competitor strategies, market trends, and leisure travel patterns to identify new niches and adjust sales tactics accordingly.
• Trade Shows & Sales Missions: Represent the hotel at major international and domestic travel trade shows (e.g., ITB, WTM, ILTM) and conduct targeted sales missions.
• Collaboration: Work closely with the Revenue Management and Marketing teams to create enticing leisure packages, promotions, and tactical campaigns.
• Site Inspections & Familiarization (FAM) Trips: Organize and host FAM trips for travel agents, wholesalers, and media to showcase the property’s unique selling points.
• Reporting: Track production of all leisure accounts, analyze ROI on marketing actions, and provide regular forecast reports to the Director of Sales & Marketing.

Skills, Knowledge and Expertise

• EXPERIENCE IN LEISURE MARKET IN THE STATE OF QATAR IS A MUST LUXURY HOSPITALITY BACKGROUND IS ESSENTIAL Experience: 3–5 years of experience in hotel sales, with a proven track record specifically within the leisure segment.
• Network: An established, active network of contacts among luxury travel advisors, consortia, and international tour operators.
• Tech Savvy: Proficiency with Property Management Systems (PMS) like Opera, Central Reservation Systems (CRS), and CRM tools (e.g., Salesforce, Delphi).
• Communication: Exceptional negotiation, presentation, and interpersonal skills. Multi-lingual capabilities are a major plus depending on the target market.
• Flexibility: Willingness to travel extensively for client meetings, trade shows, and industry events.