Room Attendant

ibis, ibis Styles, ibis budget; Doha; Hybrid; QAR 60,000 - 90,000; Full time

Benefits offered by this job

Discounted rates

Accor Academies

Career growth

CSR activities

Job summary

Accor Doha is seeking a dedicated Housekeeping Attendant to maintain guest rooms, public areas, and exterior spaces to brand standards. You will report defects via KnowCross, adhere to brand quality audits, and ensure health and safety compliance when handling cleaning materials.

The role emphasizes exceptional customer care, a proactive attitude, and flexibility to cover varied shifts. Training and skill development are part of the employee experience at Accor.

Qualifications

• Previous hotel housekeeping experience is preferred
• Excellent communication and organisational skills
• Physical fitness to stand, lift and push for extended periods
• Attention to detail and high cleanliness standards
• Flexibility to work varying shifts, including weekends
• Knowledge of cleaning techniques and safe handling of chemicals
• Proficiency in English; additional languages beneficial
• Ability to multitask in a fast-paced environment
• Positive attitude and adaptability

Responsibilities

• Clean and maintain guest rooms, public areas, and exterior areas to brand standards, ensuring they are well-presented at all times
• Report maintenance defects in guest rooms, public areas, and back of house through KnowCross
• Adhere to all brand standards and quality audit standards throughout the hotel
• Ensure compliance with Health and Safety standards when handling cleaning materials
• Provide exceptional customer care, maintaining a friendly and helpful attitude even when faced with challenges
• Assist with other tasks to support the housekeeping team as required
• Attend all required training sessions and continuously improve your skills and knowledge

Skills

Communication skills

Organisational skills

Problem solving

Physical fitness

Attention to detail

Shift flexibility

English proficiency

Teamwork

Job description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Company Description

Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha's old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.

Sample an array of international cuisine at Charlie's Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

• Clean and maintain guest rooms, public areas, and exterior areas to brand standards, ensuring they are well-presented at all times.
• Report maintenance defects in guest rooms, public areas, and back of house through KnowCross.
• Adhere to all brand standards and quality audit standards throughout the hotel.
• Ensure compliance with Health and Safety standards when handling cleaning materials.
• Provide exceptional customer care, maintaining a friendly and helpful attitude even when faced with challenges.
• Assist with other tasks to support the housekeeping team as required.
• Attend all required training sessions and continuously improve your skills and knowledge.

Qualifications

• Previous housekeeping experience in a hotel environment is preferred
• Excellent communication and organisational skills, with good problem-solving abilities
• Physical fitness to stand, lift, push and pull for extended periods
• Attention to detail and commitment to maintaining high cleanliness standards
• Flexibility to work varying shifts, including weekends and holidays
• Knowledge of proper cleaning techniques and safe handling of chemicals
• Proficiency in English; additional languages beneficial
• Ability to work efficiently in a fast-paced environment, managing multiple tasks
• Positive attitude and adaptability to challenging situations

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Accor Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Your Team And Working Environment

Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.