Retail Sales Associate — Customer Experience Champion

Majid Al Futtaim; Doha; On-site; QAR 56,000 - 89,000; Full time

Job summary

Majid Al Futtaim Lifestyle is seeking a Sales Associate to drive sales through exceptional customer service, product knowledge, and adherence to company guidelines. You will identify customer needs and demonstrate products to meet targets across Majid Al Futtaim brands.

The role requires 1-2 years of industry experience (fresh grads may apply) and a High School Certificate. You will work on-site in Doha, delivering strong sales performance and maintaining store standards.

Qualifications

• High School Certificate required.
• 1-2 years industry experience preferred; fresh grads can apply.

Responsibilities

• Be the champion of customer service standards and understand customer needs.
• Address customer concerns promptly and professionally; escalate to store manager when needed.
• Achieve set sales targets and use creative ways to exceed them.
• Utilize product knowledge to upsell and cross-sell across Majid Al Futtaim brands.
• Maintain store standards, cleanliness, tidiness, and stock replenishment.
• Adhere to store security policies and minimize stock loss.

Skills

Customer service

Upselling

Communication

Education

High School Certificate

Job description

Majid Al Futtaim Lifestyle is seeking a Sales Associate to drive sales through exceptional customer service, product knowledge, and adherence to company guidelines. You will identify customer needs and demonstrate products to meet targets across Majid Al Futtaim brands.

The role requires 1-2 years of industry experience (fresh grads may apply) and a High School Certificate. You will work on-site in Doha, delivering strong sales performance and maintaining store standards.