Restaurant Manager: Lead Hospitality & Guest Experience

Hilton; Qatar; On-site; QAR 70,000 - 150,000; Full time

Job summary

Hilton is seeking a Restaurant Manager in Qatar to lead daily dining operations in a hotel outlet and deliver memorable guest experiences. You will supervise a team, manage service standards, and drive revenue through marketing and promotions.

The role emphasizes hospitality, integrity, leadership, teamwork, ownership, and a proactive focus on the Now to ensure top performance and guest satisfaction.

Responsibilities

• Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
• Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability
• Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Skills

Hospitality mindset

Leadership

Integrity

Teamwork

Ownership

Job description

Hilton is seeking a Restaurant Manager in Qatar to lead daily dining operations in a hotel outlet and deliver memorable guest experiences. You will supervise a team, manage service standards, and drive revenue through marketing and promotions.

The role emphasizes hospitality, integrity, leadership, teamwork, ownership, and a proactive focus on the Now to ensure top performance and guest satisfaction.