Restaurant Manager

Four Seasons; Qatar; On-site; QAR 180,000 - 320,000; Full time

Job summary

Four Seasons Doha is seeking an Outlet Manager to lead the dining operation with a focus on delivering exceptional guest service. You will supervise staff, train, schedule, and coach the team to uphold Four Seasons standards, while collaborating with culinary and management colleagues to maintain quality and guest satisfaction.

The role emphasizes visible leadership, cost controls, and cross-department coordination to ensure flawless service and memorable experiences for guests at our luxury

Qualifications

• Excellent English language skills both written and verbal.
• College degree, preferably in Hospitality Management.
• 4 to 6 years of experience in a similar position.
• Strong supervisory and managerial skills.
• Excellent interpersonal and problem-solving skills.

Responsibilities

• Maintain and control a high level of guest service through consistent, thoughtful staff performance.
• Select, train, evaluate, schedule and motivate restaurant staff to meet standards.
• Manage the dining operation and its employees, including managers.
• Be visible in the operation, handle guest requests and resolve issues.
• Control labor and operating expenses through scheduling, budgeting, purchasing, inventory and cash control.
• Attend operational meetings to coordinate across departments.
• Ensure quality of all food items and preparation methods.
• Work with the Restaurants and IRD Manager to maintain menu and amenities while ensuring product quality.

Skills

English proficiency

Supervisory skills

Interpersonal skills

Problem solving

Education

Hospitality management degree

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar - offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar - offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Job Description:

• The Outlet Manager must maintain and control a high level of guest service achieved by ensuring consistent and thoughtful service, demonstrated by the staff.
• Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel's Restaurant to ensure that established cultural and core standards are met.
• Manage the Dining operation and its respective employees inclusive of managers.
• Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
• Attend regular operational meetings to ensure effective coordination and cooperation between departments
• Process the payroll and gratuity reports as required
• Work harmoniously and professionally with co-workers and supervisors
• Describe and ensure quality of all food items, ingredients, and preparation methods.
• Work closely with the Restaurants and IRD Manager, assigned Sous Chef and pastry to maintain effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Observe physical condition of facilities and equipment in the restaurant and make recommendations for corrections and improvements as needed. Inspect the restaurant for spot checks on bar set ups as well as random quality checks to build guest loyalty in return.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

Preferred Qualifications and Skills

• Excellent English language skills both written and verbal
• College degree, preferably in Hospitality Management
• 4 to 6 years of experience in a similar position
• Strong supervisory and managerial skills
• Excellent interpersonal and problem-solving skills

Our Offering:

• Deeply instilled values-based company culture
• Opportunities to build a successful career with