Host/ess

Four Seasons; Qatar; On-site; QAR 70,000 - 100,000; Full time

Benefits offered by this job

Accommodation

Training and development

Complimentary meals

Medical coverage

Employee recognition

Job summary

Four Seasons Doha is seeking a Host/Hostess to warmly welcome guests, manage reservations and seating, and coordinate with servers to ensure a seamless dining experience. The role requires a refined service mindset and a passion for guest satisfaction.

The ideal candidate welcomes guests in English (Arabic is a plus), supports hostess duties, and upholds Four Seasons standards in a luxury hotel environment.

Qualifications

• Experience in a luxury hotel or resort setting is preferred.
• Excellent command of English; Arabic is an advantage.
• Degree in hotel and restaurant management or related field preferred.

Responsibilities

• Seat guests promptly at a table pre-set for the party size and guest preferences.
• Set up hostess stand, review reservations, and assist with room setup and coverage.
• Answer phone lines and take guest reservations or provide information on hotel services.
• anticipate guest needs, greet guests by name, and assist with special requests.
• Maintain daily menus checks and knowledge of menu items and daily specials.
• Collaborate with team to ensure smooth service and adherence to Four Seasons standards.
• Complete special projects (e.g., menu changes, signage) as required.

Skills

Luxury hotel experience

English proficient

Arabic advantage

Education

Hotel/restaurant management degree

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar - offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

Join our Team:

The Four Seasons team thrives in an environment which is warm, dynamic, fast-paced and responsive to business priorities. We look for talent who share the Golden Rule - people who, by nature, believe in treating others as we would have them treat us. On offer is the opportunity to build a life-long career with global potential, professional growth and a supporting platform to excel with a real sense of pride in work well done. Join Four Seasons to experience a globally recognized culture of connection, craftsmanship and character, based on a fundamental belief in the power of people.

Work on a team that is built on mutual respect, collaboration, excellent service.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities:

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
• Set up Hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problem, and recognize regular guests by name and utilize the guest's name consistently.
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
• Work harmoniously and professionally with co-workers and supervisors.
• Complete special projects (menu changes, signage, etc) as instructed.
• Ensure proper table set-up and make minor adjustments as needed.

Preferred Qualifications and Skills:

• Degree Holder, preferably in hotel and restaurant management
• 1-2 years of experience with a luxury hotel in a luxury hotel & resort
• Excellent command in English, Arabic is an advantage

Our Offering:

• Deeply instilled values-based company culture
• Opportunities to build a successful career with global potential
• Unique strong culture - diversity
• Living accommodation in a high quality, well-resourced apartment
• Excellent Training and Development opportunities
• Employee Recognition Programs
• Complimentary nights at FS Hotels Worldwide
• Paid annual home leave tickets
• Complimentary meals in employee restaurants
• Free transportation to work
• Medical coverage

Work Authorization:

The Hotel will apply for the work authorization for a successful candidate.