Premium F&B Attendant — Guest Experience Pro

IHG Hotels & Resorts; Doha; On-site; QAR 78,000 - 123,000; Full time

Job summary

IHG Hotels & Resorts, operating voco® branded outlets in Doha, is seeking a customer-focused F&B professional. You will follow service sequences, maintain grooming standards, and work with kitchen and service teams to deliver high guest satisfaction in a luxury hotel environment.

The role requires strong English communication, a hospitality background, and willingness to work shifts in a premium dining setting within Qatar.

Qualifications

• Bachelor Degree in Hotel and Restaurant Management or Tourism or any Formal hospitality qualifications, desirable.
• Prior experience in a luxury hotel or upscale restaurant preferred.
• Food Safety & Hygiene certification desirable.
• Good command of English; additional languages are an advantage.

Responsibilities

• Follow voco® F&B service sequences and standard operating procedures.
• Wear uniform correctly and maintain voco® grooming standards.
• Attend daily briefings, trainings, and performance reviews.
• Communicate effectively with kitchen and service teams.
• Acknowledge and warmly welcome returning and regular guests.
• Engage guests with friendly, personalized conversation.
• Promote menu items and enhance sales through suggestive selling techniques.
• Serve food and beverages with attention to timing, presentation, and quality.

Skills

Guest engagement

Communication skills

English proficiency

Teamwork

Adaptability

Salesmanship

Confidence

Education

Bachelor Degree in Hotel and Restaurant Management or Tourism

Tools

Word

Excel

POS system

Hotel PMS

Job description

IHG Hotels & Resorts, operating voco® branded outlets in Doha, is seeking a customer-focused F&B professional. You will follow service sequences, maintain grooming standards, and work with kitchen and service teams to deliver high guest satisfaction in a luxury hotel environment.

The role requires strong English communication, a hospitality background, and willingness to work shifts in a premium dining setting within Qatar.