Planning Officer (Product Development) - Qatar Airways - Doha, Qatar

Qatar Airways; Qatar; On-site; QAR 145,080 - 189,720; Full time

Benefits offered by this job

Competitive, tax-free salary

Comprehensive benefits package

Career advancement opportunities

Professional development programs

Job summary

Qatar Airways is hiring a Planning Officer (Product Development) to manage ERP data for its catering operations in Doha. This role requires maintaining data integrity, overseeing product configurations, and providing essential inputs for production planning.

The ideal candidate will have a Bachelor’s degree and at least 4 years of experience in catering or production planning. The position offers a competitive, tax-free salary along with career advancement opportunities in a multicultural environment.

Qualifications

• A minimum of 4 years of job-related experience.
• Experience in medium to large-scale catering or production planning operations preferred.
• Excellent written and spoken English.

Responsibilities

• Maintain and update all ERP master databases.
• Train and support the product development team on JD Edwards system operations.
• Prepare reports and data summaries for management.

Skills

ERP database management and configuration

Bill of Materials (BOM) management

Data validation and reporting

Process analysis and improvement

Strong analytical skills

Cross‑functional coordination and communication

Education

Bachelor’s degree or equivalent qualification

Tools

JD Edwards system

Microsoft Office Suite

Job description

Position Overview

Qatar Airways is hiring a Planning Officer (Product Development) to support its catering and product innovation operations in Doha. The role is responsible for managing and maintaining ERP (Enterprise Resource Planning) system data, particularly related to product grids, menus, and Bill of Materials (BOM). The position ensures data integrity, oversees product configuration changes, and provides accurate system inputs essential for production planning and menu development within the airline catering function.

Job Details

• Country: Qatar
• City: Doha
• Industry: Airlines-Aviation
• Function: Planning and Product Development
• Salary: 13,000‑17,000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full‑time

Key Responsibilities

• Maintain and update all ERP master databases, including grids and BOM entries, ensuring data accuracy and integrity.
• Review all product and BOM data to eliminate obsolete or duplicate entries.
• Initiate and track RFCs (Reason for Change) and RFRCs (Reason for Recipe Change), ensuring timely communication with all relevant departments.
• Train and support the product development team on JDE (JD Edwards) system operations, including data entry and system updates.
• Coordinate with planning teams to maintain data accuracy and remove outdated information from the system.
• Oversee and verify data shared for Crew Handover Sheets (CHS), Specifications (SPECS), and Menus.
• Liaise with internal teams and customers to ensure all product‑related data is consistent and compliant with catering and production standards.
• Participate in process improvement initiatives to enhance workflow and data management efficiency.
• Prepare reports and data summaries for management and other stakeholders.
• Support the ongoing development and optimization of the manufacturing module to ensure maximum system utilization and performance.

Ideal Profile

• Bachelor’s degree or equivalent qualification with a minimum of 4 years of job‑related experience.
• Experience in medium to large‑scale catering or production planning operations preferred.
• Advanced knowledge of Enterprise Resource Planning (ERP) systems, specifically JD Edwards.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong analytical, organizational, and communication skills.
• Ability to train and guide team members in data management and system usage.
• Knowledge of in‑flight catering processes, product configuration, and system control mechanisms.
• Excellent written and spoken English.
• Ability to work under pressure while maintaining precision and data integrity.

Skills Set

• ERP database management and configuration
• Bill of Materials (BOM) management
• Product lifecycle and change control (RFC, RFRC)
• Data validation and reporting
• Process analysis and improvement
• Cross‑functional coordination and communication

Why Join Us

Work with one of the world’s most prestigious aviation brands driving product innovation and operational excellence. Be part of a global team supporting large‑scale catering and product development operations. Competitive, tax‑free salary with a comprehensive benefits package. Career advancement opportunities and professional development programs. Collaborate within a multicultural environment that values precision, innovation, and teamwork.

About the Company

Qatar Airways Group, headquartered in Doha, is a global aviation leader comprising 12 business units, including Qatar Airways, Hamad International Airport, and Qatar Aircraft Catering Company (QACC). The Planning and Product Development division plays a crucial role in maintaining the accuracy and efficiency of in‑flight catering and product operations. Through data integrity, process control, and continuous system improvement, the team ensures Qatar Airways delivers world‑class quality, consistency, and innovation across its five‑star service portfolio.