Payment Operation Manager - Qatar (Onsite)

Arab Solutions; Doha; On-site; QAR 180,000 - 260,000; Full time

Job summary

Arab Solutions is seeking a Payment Operations Manager (Team Lead) onsite in Qatar. You will lead the end-to-end payment operations team, coordinating with business and IT stakeholders and managing escalations for senior leadership.

The role requires 7–10 years in payment operations, 3–5 years in leadership, and strong expertise in payment processing, reconciliation, and reporting. A related bachelor’s degree is essential, with professional certifications considered advantageous.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Certifications such as CAMS, CIMA, or CPA are advantageous.
• Master's degree or MBA is a plus.

Responsibilities

• Lead and manage the Payment Team, providing direction and support.
• Oversee payment processing, reconciliation, reporting, and issue resolution.
• Coordinate with Finance, IT, Taxpayer Services and external banks/vendors.
• Monitor SLA compliance and manage escalations.
• Prepare and present periodic performance and risk reports.

Skills

Leadership

Payment processing

Reconciliation

Stakeholder management

SLA monitoring

Performance reporting

Education

Bachelor's degree in Finance/Accounting/Business

Job description

Job Role: Payment Operations Manager (Team Lead)

Experience: 10+ years

Location: Qatar (Onsite)

Duration: 1 year

Job Role

• Leads the team and oversees end-to-end payment operations.
• Coordinates with business and IT stakeholders.
• Manages escalations and reports performance to senior management.

Job Description

The Payment Operations Manager leads the end-to-end payment operations team, ensuring smooth execution of all payment activities. This role acts as the bridge between the business, IT, and banking partners, while managing escalations and reporting performance metrics to senior leadership.

Key Responsibilities

• Lead and manage the Payment Team, providing direction and support.
• Oversee payment processing, reconciliation, reporting, and issue resolution.
• Coordinate with internal departments (Finance, IT, Taxpayer Services) and external stakeholders (banks, vendors).
• Monitor SLA compliance and manage escalations.
• Prepare and present periodic performance and risk reports.

Qualifications Required

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Professional certifications such as CAMS, CIMA, or CPA are advantageous.

(Master’s degree or MBA is a plus.)

Experience Required

• 7–10 years of experience in payment operations, banking, or financial services.
• Minimum 3–5 years of leadership experience managing a payment or finance operations team.
• Proven experience in:
  • Payment processing and reconciliation
  • Working with ERP/financial systems and payment platforms
  • Interdepartmental coordination (especially with Finance, IT and external banks/vendors)
  • Handling SLA monitoring, issue resolution, and performance reporting