Outsourcing & Client Success Associate

Employment; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Employment is seeking an Associate – Outsourcing to support day-to-day operations of the Outsourcing/Account Management function in Doha, Qatar. You will assist in client account management, service delivery coordination, client communication, and contract documentation.

Candidates with experience in outsourcing, staffing, manpower, recruitment, IT services, or Oil & Gas are preferred. Opportunities exist to contribute to market research, reports, and business development support.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Marketing, Management, or a related field.
• 1–2 years of outsourcing, staffing, recruitment, account management, client servicing, or a similar support role.
• Experience in Oil & Gas or IT is preferred.

Responsibilities

• Assist in managing client accounts and outsourcing service delivery.
• Coordinate day-to-day client communication, inquiries, meeting coordination, and follow-ups.
• Coordinate with internal teams to ensure timely and accurate delivery of outsourcing services.
• Monitor client service issues and support timely resolution.
• Maintain accurate documentation related to contracts, client interactions, service delivery, and account activities.
• Assist in preparing reports, presentations, and account-related documentation.

Skills

Outsourcing Ops

Account Management

Client Communication

Service Delivery

Contract Documentation

CRM Management

Market Research

Lead Generation

MS Office

Reporting

Stakeholder Coordination

Problem Solving

Time Management

Multitasking

Organizational Skills

Communication Skills

Education

Bachelor's degree in Business Administration, HR, Marketing, or Management

Tools

CRM software

MS Office

Job description

Employment is seeking an Associate – Outsourcing to support day-to-day operations of the Outsourcing/Account Management function in Doha, Qatar. You will assist in client account management, service delivery coordination, client communication, and contract documentation.

Candidates with experience in outsourcing, staffing, manpower, recruitment, IT services, or Oil & Gas are preferred. Opportunities exist to contribute to market research, reports, and business development support.