Outlet Manager

Rotana Hotels; Doha; On-site; QAR 120,000 - 160,000; Full time

Job summary

Rotana Hotels in Doha is seeking an ambitious Outlet Manager for City Centre Rotana. You will lead a restaurant team to deliver exceptional guest experiences while achieving financial targets.

Responsibilities include scheduling, training, performance evaluation, outlet setup aligned with opening hours, guest seating with Hostess, maintaining a professional relationship with patrons, updating guest databases, and ensuring cleanliness. Active involvement in promotions is expected.

Responsibilities

• Schedule staff according to forecast to ensure adequate manpower.
• Conduct regular training sessions for the team per SOPs.
• Evaluate performance and pursue internal development and promotions.
• Set up the outlet on time according to meal settings and hours.
• Welcome and seat guests with the Hostess assistance.
• Maintain a professional, friendly relationship with patrons.
• Update the outlet's database of regular guests.
• Ensure cleanliness and maintenance standards across the outlet and related areas.
• Participate in the outlet's promotional activities.

Job description

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

This position is based at City Centre Rotana, Doha. As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:

• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Evaluate the performance of the assigned team and initiate internal development and promotions
• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome and seating of arriving guests with the assistance of the Hostess
• Maintain a professional and friendly relationship with the outlet patrons
• Establish and update the outlet’s database of regular guests
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards

Be actively involved in the outlets promotional activities