Onboarding Officer

UrbaCon Contracting & Trading Company; Qatar; On-site; QAR 78,000 - 123,000; Full time

Job summary

UrbaCon Contracting & Trading Company in Qatar is seeking an Onboarding Officer to coordinate activities from candidate acceptance to the start date, ensuring a warm, smooth onboarding and accurate enrollment into the new system.

You will prepare paperwork, share job and company details, arrange initial days, manage communications with new hires, support integration with teams, gather feedback, and drive process improvements while ensuring compliance with HR policies and SAP ERP HR practices.

Qualifications

• Bachelor's degree in HR or business administration; relevant certifications beneficial.
• Minimum 5 years of onboarding or HR experience; GCC experience is a plus.
• Strong knowledge of HR policies, privacy and employment laws.
• Excellent written and verbal communication; stakeholder management.
• Experience with SAP HR modules or SAP ERP HR is required.

Responsibilities

• Develop and implement onboarding programs for new hires, ensuring smooth transition and alignment with policies.
• Conduct orientations and onboarding sessions to acquaint new hires with company structure, policies and benefits.
• Manage new hire paperwork and contracts, ensuring accuracy and compliance with legal requirements.
• Communicate key information to new hires before start dates (parking, dress code, first-day expectations).
• Coordinate team introductions, meetings and social events to foster engagement.
• Gather feedback from new hires and managers to improve the onboarding process.
• Provide ongoing support during initial weeks and address questions and concerns.
• Continuously refine onboarding processes based on feedback and needs.

Skills

HR policies & compliance

Communication skills

Organizational skills

Interpersonal skills

Problem solving

SAP ERP HR knowledge

Education

Bachelor's Degree in HR or Business Administration

Diploma in Business Administration or Human Resources

Tools

SAP ERP HR

Job description

Job Summary

The Onboarding Officer is responsible to facilitate activities from candidate acceptance to the candidates start date. The role ensures a warm, smooth on-boarding process and to enroll the incoming candidate/employee into the new system, communication of process, and coordination of pre-employment, communicate Company and job details to newly selected candidates, schedule the initial days of employees, and gather the necessary paperwork. The ultimate goal is to organize the onboarding procedures of a Company and facilitate the new hires in every aspect.

Job Responsibilities 1

• Develop and implement comprehensive onboarding programs for new hires, ensuring a smooth transition into the organization and alignment with Company culture, policies, and procedures.
• Conduct new hire orientations and onboarding sessions to familiarize employees with Company policies, benefits, organizational structure, and job responsibilities.
• Manage new hire paperwork and documentation, including employment contracts, tax forms, benefit enrollment materials, ensuring accuracy and compliance with legal requirements.
• Communicate with new hires before their start date to provide essential information, such as parking instructions, dress code, and first-day expectations, to facilitate a positive onboarding experience.
• Facilitate the integration of new hires into their teams and departments, organizing team introductions, meetings, and social events to foster relationships and engagement.
• Gather feedback from new hires and managers on the onboarding process, soliciting input on strengths, areas for improvement, and opportunities to enhance the onboarding experience.
• Provide ongoing support and assistance to new hires during their initial weeks and months, addressing questions, concerns, and challenges to ensure a positive onboarding experience.
• Continuously evaluate and refine the onboarding process based on feedback, best practices, and changing organizational needs, implementing improvements to enhance efficiency and effectiveness.

Job Knowledge & Skills

• Understanding of HR policies, procedures, and compliance requirements related to onboarding processes, including employment laws, privacy regulations, and Company policies.
• Effective verbal and written communication skills to convey information clearly and professionally to new hires, managers, and other stakeholders during the onboarding process.
• Strong organizational skills to manage multiple tasks and priorities, coordinate schedules, and ensure the smooth execution of onboarding activities for new hires.
• Excellent interpersonal skills to build rapport with new hires, facilitate team introductions, and foster a welcoming and inclusive environment during the onboarding process.
• Ability to identify issues, address concerns, and resolve problems that may arise during the onboarding process, demonstrating flexibility and resourcefulness to ensure a positive experience for new hires.
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

• Agility
• Leadership_321977503
• AI Fluency
• Resilience
• Quality_321977507
• Employee Experence and Design Thinking L2
• Data Driven L2
• SAP ERP Human Resources L2
• People Advocacy L2
• Digital Integration L2

Education

• Bachelor's Degree
• Diploma in Business Administration or Human Resource