A leading technology firm is seeking a Network Support Associate to aid in critical network operations in Doha. This full-time role involves 24x7 support, troubleshooting across legacy and live environments, and participating in network migrations. The ideal candidate should have over 5 years of experience in IP/MPLS networks, proficiency in routing protocols like OSPF and BGP, and hands-on skills with major platforms. Onsite support may be required, providing exposure to significant projects in a dynamic environment.
Qualifications
5+ years of experience in IP/MPLS network environments.
Strong foundation in routing protocols and MPLS technologies.
Hands-on experience with multi-vendor network platforms.
Responsibilities
Participate in 24x7 operations support and on-call rotations.
Monitor network health and respond to incidents via NMS tools.
Support migration activities, including configuration and validation.
Skills
IP/MPLS network environments
Routing (OSPF, IS-IS, BGP)
Multi-vendor platforms (Cisco, Huawei, Juniper)
L2/L3 VPN services
Network operations support
Education
CCNP (or equivalent) certification
Job description
We’re hiring a Network Support Associate (Associate Engineer) to support critical network operations in a fast-paced, multi-vendor environment.
Key Responsibilities
Participate in 24x7 operations support and on-call rotations
Monitor network health and respond to incidents via NMS tools
Support migration activities, including configuration, validation, and cutovers
Troubleshoot issues across legacy and live network environments
Execute service requests and changes following structured processes
Collaborate with cross-functional teams and vendors during maintenance windows
Maintain documentation, network diagrams, and operational records
What We’re Looking For
5+ years of experience in IP/MPLS network environments
Strong foundation in routing (OSPF, IS-IS, BGP) and MPLS technologies
Hands-on experience with multi-vendor platforms (Cisco, Huawei, Juniper)
Exposure to L2/L3 VPN services and service migration workflows
Ability to support live network operations and complex cutovers