Mall Operations & Facilities Coordinator

Employment; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Place Vendome in Doha seeks an Assistant Operations Manager to support the Senior Operations Manager in safe, efficient daily mall operations, coordinating facilities, MEP, security, housekeeping and tenant services.

You will help with work orders, maintenance planning, contractor coordination, health and safety, and incident response, ensuring high presentation and smooth customer experience while reporting to the Director of Operations.

Qualifications

• Bachelor's degree or diploma in Facilities Management, Engineering, Business Administration, Property Management or a related discipline.
• Three to five years of relevant experience in mall operations, facilities management, property management, hospitality, mixed-use developments or another large public facility; GCC experience is preferred.
• Experience using CAFM or CMMS platforms and strong working proficiency in Microsoft Office, particularly Excel, Word and Outlook.

Responsibilities

• Daily Operations Support: Conduct routine mall and back-of-house inspections, record findings and follow actions to closure.
• Facilities Management and Maintenance: Coordinate preventive and corrective maintenance for HVAC, electrical, plumbing, and building systems; raise and track work orders in CAFM/CMMS.
• Contractor and Service Provider Coordination: Monitor attendance, ensure quality, and highlight non-performance for review.
• Tenant and Stakeholder Coordination: Respond to tenant requests and coordinate with Leasing, Retail Delivery, Security and Facilities.
• Health Safety Security and Compliance: Support compliance with Civil Defence, health, safety, fire and environmental requirements; participate in inspections and risk assessments.
• Customer Experience and Mall Presentation: Inspect customer areas and signage; improve accessibility and service.
• Projects Events and Minor Works: Provide site coordination for minor works and events; manage handover docs.
• Reporting Administration and Cost Control: Prepare reports; monitor costs and track corrective actions.

Education

Bachelor's degree or diploma in Facilities Management or related discipline

Three to five years of relevant mall/Facilities management experience

Tools

CAFM/CMMS platforms

Microsoft Office (Excel/Word/Outlook)

Job description

Place Vendome in Doha seeks an Assistant Operations Manager to support the Senior Operations Manager in safe, efficient daily mall operations, coordinating facilities, MEP, security, housekeeping and tenant services.

You will help with work orders, maintenance planning, contractor coordination, health and safety, and incident response, ensuring high presentation and smooth customer experience while reporting to the Director of Operations.