Luxury Hotel Manager: Lead Operations & Guest Experience

PrimeLedger Associates; Al Rayyan; On-site; QAR 45,000 - 61,000; Full time

Benefits offered by this job

Accommodation Provided

Job summary

PrimeLedger Associates seeks a Hotel Manager for its luxury property in Al-Rayyan, Qatar. You will oversee all hotel operations, ensuring top-tier service and meticulous attention to detail across all departments.

The role requires leadership of a diverse team, robust budget control, and proficiency with reservation systems. Flexible hours including nights and weekends are expected to maintain service excellence.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• Minimum of 5 years experience as a Hotel Manager in a luxury establishment.
• Strong leadership and team management skills.
• Excellent verbal and written communication.
• Proven budget management experience.
• Familiarity with reservation systems and hotel software.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Oversee all hotel operations across departments (front desk, housekeeping, F&B, maintenance).
• Develop and implement policies for efficient operations.
• Monitor guest feedback and address issues promptly.
• Train and supervise staff to deliver exceptional service.
• Prepare and manage department budgets.
• Collaborate with marketing to promote the hotel.
• Maintain relationships with suppliers for quality and cost control.
• Conduct regular inspections of rooms and facilities for standards.
• Handle guest complaints professionally.
• Ensure compliance with health, safety, and sanitation regulations.

Skills

Leadership

Budget management

Communication

Reservation systems

Staff supervision

Education

Bachelor's in Hospitality Management

Tools

PMS software

Job description

PrimeLedger Associates seeks a Hotel Manager for its luxury property in Al-Rayyan, Qatar. You will oversee all hotel operations, ensuring top-tier service and meticulous attention to detail across all departments.

The role requires leadership of a diverse team, robust budget control, and proficiency with reservation systems. Flexible hours including nights and weekends are expected to maintain service excellence.