Learning And Development Specialist

Commercial Bank; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Commercial Bank in Doha is seeking an experienced HR and Talent Management professional to lead national development initiatives and in-house training programs that build technical capability within the national workforce. The role focuses on coaching, mentoring, and designing career pathways to accelerate local talent.

The ideal candidate will have a Bachelor degree in Business Administration or Psychology, 6–10 years in HR/learning roles with managerial experience, and a passion for national

Qualifications

• Bachelor degree in Business Administration / Psychology or equivalent.
• 6-10 years' relevant experience in HR and learning and talent management, including at least 6 years in progressively responsible managerial roles.

Responsibilities

• Support in national development programs through training, coaching and mentoring.
• Deliver induction programs for new joiners and leaders, and design work placement plans.
• Review progress of Qatari nationals to recommend placements and training.
• Collaborate with line managers to enhance national talent development and career planning.
• Monitor mandated training compliance for CB and CBIS staff.

Skills

Project management

Customer service

Planning & attention to detail

Business acumen

Presentation skills

Education

Bachelor degree in Business Administration / Psychology

Job description

About Commercial Bank

Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar's economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.

By Joining us, you'll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.

Join us in shaping the future of banking!

Job Summary

To support in the implementation of multiple national development programs in order to meet Commercial Bank's strategy of increasing the Nationalization across its workforce.

To develop and deliver in-house training including the identified needs in order to ensure that plans are in place to develop technical capability within our national talent.

Key Accountabilities

National Development Programme

• Support Unit Head, National Development in the overall management and implementation of national development programs through training, coaching and mentoring.
• Deliver new joiners induction program and Leaders Induction program as well as designing work placement students and follow up on their implementation to ensure effective design, adequate circulation, and proper implementation.
• Review the progress of Qatari nationals to make recommendation for suitable placement/training in the appropriate functional area within the Bank
• Work closely with line managers and Unit Head, National Development on national development programs to enhance their career development.
• Monitor performance management process for Qatari national staff to ensure alignment with development targets.
• Support in establishing national talent management frameworks, tools and development of the national talent pool in order to ensure that national talent is managed effectively to serve the strategic requirements of the bank.
• Develop a comprehensive periodic national talent review, career and succession planning in collaboration with relative business to ensure accelerated national development and replacement of Expats.
• Prepare and deliver on annual National forum

Other Accountabilities

Training and National Development

• Design, develop and deliver training programs for national development
• Develop and implement leadership training program to support CB strategy
• Develop internal coaching and mentoring strategy and follow up to ensure knowledge sharing and transfer
• Direct the development and implementation of training and development plans including the identified needs in order to ensure that plans are in place to develop managerial and technical capability within our national talent.
• Manage the execution of in house training and induction programmes in order to provide employees with required knowledge and skills to make them more effective in their jobs and prepare them for future roles.
• Monitor the development of employees and support managers in coaching and developing employees in order to ensure talent is managed appropriately.
• Monitor and track completion of all mandated courses by CB & CBIS employees in accordance to bank policies.

Policies, Systems, Processes & Procedures

• Develop the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.

Quality, Health, Safety, & Environment

• Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude

MIS and Reports

• Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.

Related Assignments

• Perform other related duties or assignments as directed.

Key Competencies

Project management, customer service, driving results, organizational awareness, driving performance through others, presentation skills, change management, planning and attention to detail, and business acumen

Qualifications, Experiance

Required Qualifications:

• Bachelor degree in Business Administration / Psychology or equivalent.

Required Experience

6 - 10 years' relevant experience in HR and learning and talent management including at least 6 years in positions of progressively increasing managerial responsibilities.

Why Commercial Bank

• Best Performing Bank in Qatar in The Banker's prestigious Top 1000 World Banks Rankings 2025.
• Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
• An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
• Opportunities for Global Partnerships & International Exposure, connecting employees with global networks and perspectives.
• A focus on Employee Well-being & Work-Life Balance, ensuring a healthy and supportive environment for all team members
• Competitive Compensation & Benefits that ensure our employees are rewarded for their dedication and performance
• A strong Commitment to Diversity, Equity & Inclusion, fostering a culture that values every individual's unique perspective

At Commercial Bank, we don't just offer careers, We shape futures by pioneering digital transformation in Qatar's banking sector, blending digital-first approach to redefine banking through innovative solutions.