Lead Process Improvement Engineer

Qureos; Doha; On-site; QAR 134,000 - 223,000; Full time

Job summary

Qureos in Doha, Qatar is seeking an experienced Lead Process Improvement Engineer to join a leading Facilities Management operation. The role focuses on operational excellence, continuous improvement, and service performance across complex FM environments.

The successful candidate will collaborate with operations teams to identify opportunities, optimize processes, and strengthen SLA/KPI outcomes. Responsibilities include leading improvement initiatives, analyzing SLAs and KPIs, conducting root

Qualifications

• Degree in Engineering or a relevant technical discipline.
• Lean Six Sigma certification/experience is mandatory.
• Strong knowledge of RCA, process mapping, KPI/SLA analysis and performance improvement methodologies.

Responsibilities

• Lead process improvement initiatives across FM operations
• Review existing workflows and identify efficiency and performance gaps
• Analyse SLAs, KPIs and operational performance data
• Conduct root cause analysis and develop corrective/improvement actions
• Drive cost optimisation and operational efficiency initiatives
• Develop and standardise processes, procedures and best practices
• Support operational audits and performance reviews
• Work with cross-functional teams to implement and track improvement initiatives
• Prepare reports and recommendations for senior management

Skills

Operational excellence

Lean Six Sigma

Root cause analysis

Process mapping

KPI/SLA analysis

Analytical thinking

Stakeholder management

Communication

Education

Bachelor's degree in Engineering

Job description

We are currently looking for an experienced Lead Process Improvement Engineer to join a leading Facilities Management operation in Qatar.

This role will focus on driving operational excellence, continuous improvement and service performance across complex FM operations. The successful candidate will work closely with operational teams to identify improvement opportunities, optimise processes and strengthen SLA/KPI performance.

Key Responsibilities:

• Lead process improvement initiatives across FM operations
• Review existing workflows and identify efficiency and performance gaps
• Analyse SLAs, KPIs and operational performance data
• Conduct root cause analysis and develop corrective/improvement actions
• Drive cost optimisation and operational efficiency initiatives
• Develop and standardise processes, procedures and best practices
• Support operational audits and performance reviews
• Work with cross-functional teams to implement and track improvement initiatives
• Prepare reports and recommendations for senior management

Requirements:

• Degree in Engineering or a relevant technical discipline
• Strong experience in process improvement, operational excellence or continuous improvement
• Lean Six Sigma certification/experience is mandatory
• Strong knowledge of RCA, process mapping, KPI/SLA analysis and performance improvement methodologies
• Strong analytical and problem-solving capabilities
• Experience within Facilities Management, O&M, engineering or a similar operational environment is highly preferred
• Excellent communication and stakeholder-management skills
• GCC/Qatar experience would be an advantage