IT Support Technician

Regency Technology; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Regency Technology is seeking an IT Administrator to install and maintain computer systems, servers, printers, and networks. You will upgrade software, manage accounts, and resolve technical issues for end users, both on-site and over the phone.

The role requires strong server and network knowledge, security practices, and experience with Exchange and SQL Server. A practical, user-focused approach is essential.

Qualifications

• It background with enterprise IT experience and server virtualization.
• Strong knowledge of Windows Server, DNS, DHCP, Hyper-V, and Exchange.
• Experience with LAN/WAN, VPNs, and security best practices.

Responsibilities

• Install and configure computer hardware, operating systems, printers, and applications.
• Upgrade operating systems and applications; monitor and maintain systems and networks.
• Provide timely help to users face-to-face or by phone to set up systems or resolve issues.
• Troubleshoot system and network problems; diagnose and fix hardware and software faults.
• Set up user accounts and configure Outlook for new users.
• Run security scans on end-user devices regularly.
• Maintain inventory of technology items, printers, toners, and consumables.
• Close incidents in the ticketing system.

Skills

OS and TCP/IP

IP addressing

VPN

Windows Server

DNS/DHCP

Hyper-V

SQL Server

Exchange

Printer setup

Network security

PC hardware

Apple technology

Education

IT, Computer Science, Computer Engineering or related field

Job description

Responsibilities

• Install and configure computer hardware operating systems printers and applications Upgrade operating system and application Monitor and maintain computer systems and networks Responding in a timely manner to service issues and requests Help users through a series of actions either face to face or over the telephone to help set up systems or resolve issues Troubleshoot system and network problems and diagnosing and solving hardware software faults Repairing and replacing parts as required Setting up accounts and configuring outlook for new users Run security scans regularly on end user devices Maintain inventory technology items printer toners and consumables Follow and close assigned incidents on ticketing system

Skills

• OSI and TCP IP models IP addressing WINS VPN IPv4Experience based on systems and or LAN administration Installation amp ConfigurationVery good knowledge in IT Network amp Security Systems Network Firewall UPS PC hardware troubleshooting and maintenance Windows ServerProfessional in Microsoft services domain DNS DHCP and Hyper-VSQL ServerSYMC Backup SEMPManage ExchangeInstallation amp troubleshooting of Win10 Win11 Operating systemInstallation configuration amp troubleshooting of personal and network printers and other peripheralsApple Technology Background is an advantage

Education

• IT Computer Science Computer Engineering or related field

Certification

• MCITP or MCSECCNA
• EducationIT, Computer Science, Computer Engineering, or related fieldCertificationMCITP or MCSECCNA