Housekeeping Team Leader

ENNISMORE; Doha; On-site; QAR 120,000 - 150,000; Full time

Benefits offered by this job

Competitive package

Discounts across Ennismore brands

Job summary

Ennismore in Doha seeks a Housekeeping Team Leader to oversee daily cleaning across guest villas and public areas, ensuring top standards of cleanliness, hygiene and presentation. You will coordinate assignments, monitor readiness, and support guest experiences in line with our Habitas service standards and brand philosophy.

The role leads housekeeping associates, conducts briefings, provides coaching, ensures safety, and collaborates with Front Office and Maintenance to resolve issues and

Qualifications

• High school diploma or equivalent.
• Minimum 2-3 years of housekeeping experience, preferably in a luxury hotel or resort.
• Strong knowledge of housekeeping procedures, cleaning techniques, and quality standards.
• Good command of English; additional languages are an advantage.
• Basic computer skills and familiarity with hotel property management systems are desirable.

Responsibilities

• Coordinate and supervise daily cleaning activities across guest villas, public areas, and assigned facilities.
• Allocate daily tasks based on occupancy, priorities, and staffing levels.
• Conduct regular inspections to ensure cleanliness and presentation standards.

Skills

Housekeeping procedures

Cleaning techniques

Quality standards

English language

Computer skills

Education

High school diploma or equivalent

Tools

PMS (Property Management System)

Job description

The Housekeeping Team Leader is responsible for overseeing daily housekeeping activities ensuring that guest villas public areas and back-of-house facilities are maintained to the highest standards of cleanliness hygiene and presentation The role involves coordinating daily assignments guiding and supporting housekeeping associates conducting quality inspections and ensuring exceptional guest experiences in line with Our Habitas service standards and brand philosophy

Housekeeping Operations

Coordinate and supervise daily cleaning activities across guest villas public areas and assigned facilities Allocate daily tasks to housekeeping associates based on occupancy operational priorities and staffing levels Ensure guest villas are cleaned inspected and prepared according to established standards and timelines Monitor arrival departure stayover and special-request villa cleaning Ensure proper handling storage and replenishment of guest amenities linens and housekeeping supplies Coordinate with Front Office and Maintenance to ensure timely villa readiness and resolution of operational issues Report maintenance defects damages and safety hazards promptly

Quality Assurance & Guest Experience

Conduct regular inspections of guest villas and assigned areas to ensure compliance with cleanliness and presentation standards Ensure all guest requests are handled promptly professionally and with attention to detail Support personalized guest experiences by anticipating needs and communicating preferences to the team Address minor guest concerns and elevate unresolved issues to the Housekeeping Supervisor or Manager Ensure guest privacy confidentiality and security are maintained at all times Monitor and maintain cleanliness in guest-facing and back-of-house areas

Team Leadership & Development

Lead, motivate and support housekeeping associates during daily operations Conduct daily briefings to communicate assignments priorities guest requirements and service expectations Provide on-the-job training coaching and guidance to new and existing team members Monitor team productivity performance grooming and adherence to resort standards Promote teamwork accountability and a positive working environment Report performance concerns and operational challenges to the Housekeeping Supervisor or Manager Support the development of associates through regular feedback and recognition

Inventory & Equipment Management

Monitor the proper use and availability of cleaning supplies chemicals linens amenities and equipment Assist with stock counts inventory control and replenishment requests Ensure housekeeping equipment is maintained cleaned and stored correctly Monitor linen usage and minimize losses damage and unnecessary wastage Ensure cleaning chemicals are properly labeled stored and handled according to safety procedures Support sustainability initiatives through responsible use of water energy and cleaning materials

Health, Safety & Compliance

Ensure compliance with housekeeping SOPs hygiene requirements and health and safety regulations Reinforce safe working practices including proper use of personal protective equipment and cleaning chemicals Ensure lost-and-found items are reported recorded and handled according to resort procedures Report accidents incidents suspicious activities and security concerns immediately Maintain safe and organized housekeeping storage areas and service facilities Ensure compliance with resort grooming attendance and professional conduct standards

Administrative & Operational Coordination

Maintain accurate records of villa inspections cleaning assignments and completed tasks Update villa status and communicate discrepancies with Front Office Assist in preparing daily work schedules and monitoring attendance Support the Housekeeping Supervisor or Manager in operational reporting and departmental initiatives Participate in departmental meetings training sessions and quality improvement activities Perform other reasonable duties assigned by management to support resort operations

What's in it for you

The opportunity to join an innovative fast-growing international group that s committed to not just building new hotels but building a global brand The chance to challenge the norm and work in an environment that is both creative and rewarding Become part of a team that s very passionate about creating great hospitality experiences and exploring new locations at every opportunity A competitive package and plenty of opportunity for development Excellent discounts across the entire Ennismore family of brands

High school diploma or equivalent; hospitality-related qualifications are an advantage.

• Minimum 2-3 years of housekeeping experience, preferably in a luxury hotel or resort.
• Previous experience as a Senior Housekeeping Attendant or in a team-leading capacity is preferred.
• Strong knowledge of housekeeping procedures, cleaning techniques, and quality standards.
• Familiarity with cleaning chemicals, equipment, linen handling, and safety procedures.
• Good command of English; additional languages are an advantage.
• Basic computer skills and familiarity with hotel property management systems are desirable.