Housekeeping Team Leader

OUR HABITAS; Doha; Presencial; QAR 134.000 - 201.000; Jornada completa

Descripción de la vacante

OUR HABITAS is seeking a Housekeeping Team Leader to oversee daily operations for guest villas, public areas, and back-of-house facilities. You will coordinate assignments, guide housekeeping associates, and conduct quality inspections to uphold our standards of cleanliness and presentation.

You will lead briefings, train staff, monitor performance, and ensure guest privacy and safety. Strong English skills and prior luxury-hotel experience are essential, with a focus on teamwork and exceptional

Formación

• Minimum 2–3 years of housekeeping experience in a luxury hotel or resort.
• Previous senior or team-leading experience preferred.
• Strong knowledge of housekeeping procedures and safety.
• Good command of English; other languages an advantage.

Responsabilidades

• Coordinate and supervise daily cleaning across guest villas, public areas and assigned facilities.
• Lead daily briefings, assign tasks, monitor occupancy and priorities.
• Conduct quality inspections and ensure presentation standards.
• Maintain inventory, replenish supplies, and ensure safety compliance.
• Coordinate with Front Office and Maintenance for villa readiness and issue resolution.

Conocimientos

Team leadership

Communication

Guest service

Quality inspections

English proficiency

Educación

High school diploma or equivalent

Hospitality-related qualifications (advantage)

Herramientas

Hotel PMS

Descripción del empleo

The Housekeeping Team Leader is responsible for overseeing daily housekeeping activities ensuring that guest villas public areas and back-of-house facilities are maintained to the highest standards of cleanliness hygiene and presentation The role involves coordinating daily assignments guiding and supporting housekeeping associates conducting quality inspections and ensuring exceptional guest experiences in line with Our Habitas service standards and brand philosophy.

Housekeeping Operations

• Coordinate and supervise daily cleaning activities across guest villas public areas and assigned facilities
• Allocate daily tasks to housekeeping associates based on occupancy operational priorities and staffing levels
• Ensure guest villas are cleaned inspected and prepared according to established standards and timelines
• Monitor arrival departure stayover and special-request villa cleaning
• Ensure proper handling storage and replenishment of guest amenities linens and housekeeping supplies
• Coordinate with Front Office and Maintenance to ensure timely villa readiness and resolution of operational issues
• Report maintenance defects damages and safety hazards promptly

Quality Assurance amp Guest Experience

• Conduct regular inspections of guest villas and assigned areas to ensure compliance with cleanliness and presentation standards
• Ensure all guest requests are handled promptly professionally and with attention to detail
• Support personalized guest experiences by anticipating needs and communicating preferences to the team
• Address minor guest concerns and elevate unresolved issues to the Housekeeping Supervisor or Manager
• Ensure guest privacy confidentiality and security are maintained at all times
• Monitor and maintain cleanliness in guest-facing and back-of-house areas

Team Leadership amp Development

• Lead motivate and support housekeeping associates during daily operations
• Conduct daily briefings to communicate assignments priorities guest requirements and service expectations
• Provide on-the-job training coaching and guidance to new and existing team members
• Monitor team productivity performance grooming and adherence to resort standards
• Promote teamwork accountability and a positive working environment
• Report performance concerns and operational challenges to the Housekeeping Supervisor or Manager
• Support the development of associates through regular feedback and recognition

Inventory amp Equipment Management

• Monitor the proper use and availability of cleaning supplies chemicals linens amenities and equipment
• Assist with stock counts inventory control and replenishment requests
• Ensure housekeeping equipment is maintained cleaned and stored correctly
• Monitor linen usage and minimize losses damage and unnecessary wastage
• Ensure cleaning chemicals are properly labeled stored and handled according to safety procedures
• Support sustainability initiatives through responsible use of water energy and cleaning materials

Health Safety amp Compliance

• Ensure compliance with housekeeping SOPs hygiene requirements and health and safety regulations
• Reinforce safe working practices including proper use of personal protective equipment and cleaning chemicals
• Ensure lost-and-found items are reported recorded and handled according to resort procedures
• Report accidents incidents suspicious activities and security concerns immediately
• Maintain safe and organized housekeeping storage areas and service facilities
• Ensure compliance with resort grooming attendance and professional conduct standards

Administrative amp Operational Coordination

• Maintain accurate records of villa inspections cleaning assignments and completed tasks
• Update villa status and communicate discrepancies with Front Office
• Assist in preparing daily work schedules and monitoring attendance
• Support the Housekeeping Supervisor or Manager in operational reporting and departmental initiatives
• Participate in departmental meetings training sessions and quality improvement activities
• Perform other reasonable duties assigned by management to support resort operations

High school diploma or equivalent; hospitality-related qualifications are an advantage. Minimum 2 3 years of housekeeping experience, preferably in a luxury hotel or resort. Previous experience as a Senior Housekeeping Attendant or in a team-leading capacity is preferred. Strong knowledge of housekeeping procedures, cleaning techniques, and quality standards. Familiarity with cleaning chemicals, equipment, linen handling, and safety procedures. Good command of English; additional languages are an advantage. Basic computer skills and familiarity with hotel property management systems are desirable.