Hotel Front Desk Assistant - Guest Experience, Qatar

Want More; Al Rayyan; Vor Ort; QAR 55.800 - 78.120; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Career development opportunities

Zusammenfassung

A reputable hotel in Al-Rayyan is seeking a friendly Front Desk Receptionist to be the first point of contact for guests. The ideal candidate will have excellent customer service skills, manage reservations, and assist with administrative duties. Previous experience is preferred, and proficiency in Microsoft Office is essential. Competitive salary packages and benefits offered.

Qualifikationen

• Previous experience as a receptionist or in a customer service role preferred.
• Excellent communication skills in English are required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Aufgaben

• Greet and welcome guests upon arrival.
• Provide information about hotel services and local attractions.
• Manage check-in/check-out procedures and reservations.

Kenntnisse

Customer service skills

Organizational abilities

Multitasking

Communication skills in English

Proficiency in Microsoft Office Suite

Jobbeschreibung

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist

A reputable hotel in Al-Rayyan, Qatar is seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our guests, the ideal candidate should possess excellent customer service skills and be able to handle multiple tasks efficiently.

Responsibilities:
- Greet and welcome guests upon arrival with a warm and friendly attitude.
- Provide information about hotel facilities, services, and local attractions.
- Answer phone calls, take reservations and manage check-in/check-out procedures.
- Maintain accurate records of room availability and guest accounts.
- Handle guest complaints or concerns promptly and professionally.
- Assist with administrative duties such as filing, data entry, and organizing appointments.
- Collaborate with other hotel staff to ensure a smooth workflow.

Requirements:
- Previous experience as a receptionist or in a customer service role is preferred.
- Excellent communication skills in English are required; knowledge of additional languages is a plus.
- Strong organizational and multitasking abilities.
- Ability to work independently as well as in a team environment.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Must have legal authorization to work in Qatar.

If you are passionate about providing exceptional customer service and have the necessary qualifications, please submit your application for consideration. We offer competitive salary packages along with benefits such as health insurance, paid time off, and career development opportunities. Join our team today!

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