Guest Experience Associate - Luxury Hotel Front Desk

Avanta Works; Al Rayyan; On-site; QAR 44,363 - 53,138; Full time

Job summary

A luxury hotel in Al-Rayyan is seeking a Front Desk Receptionist to join their team. The suitable candidate should possess 2+ years of experience in a luxury hotel setting and excellent customer service skills. Responsibilities include greeting guests, checking in/out, and resolving guest concerns. Salary is competitive at $1200 per month, and the role is open to both local and Indian applicants.

Qualifications

• Minimum of 2 years experience as a Front Desk Receptionist in a luxury hotel setting.
• Strong customer service skills with the ability to handle difficult situations.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet and welcome guests as they arrive at the hotel.
• Check-in and check-out guests in a timely and efficient manner.
• Handle guest requests and concerns promptly.

Skills

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Degree in hospitality or related field

Tools

Microsoft Office

Reservation software

Job description

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist

Our company in Al-Rayyan, Qatar is seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our clients and guests, the ideal candidate will have excellent communication skills and a welcoming demeanor.

Responsibilities:
- Greet and welcome guests in a warm and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Manage incoming and outgoing mail, including packages and deliveries
- Maintain a clean and organized reception area
- Assist with administrative tasks such as filing, data entry, and scheduling appointments
- Handle customer inquiries and provide accurate information about our services
- Keep track of inventory for office supplies and order as needed
- Collaborate with other departments to ensure smooth operations

Requirements:
- Previous experience as a receptionist or in a customer service role preferred
- Excellent communication skills, both written and verbal
- Proficiency in using Microsoft Office applications (Word, Excel, Outlook)
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Friendly attitude with a professional appearance

Preference will be given to candidates who are Indian nationals or have experience working with Indian clients. Fluency in English is not required for this position.

If you are a motivated individual who enjoys interacting with people, we encourage you to apply for this exciting opportunity.

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